Are you a natural leader with a passion for finance and people development? We're looking for an Accounts Receivable Team Leader to guide and inspire a team of Billing and Collection Administrators, ensuring timely invoicing and collections minimizing bad debts and improving AR processes to optimize cash flow and improve customer relationships.
What You'll Do
Lead and develop a team responsible for billing and collections across private residents, local authorities, and ICBs. Inspiring and encouraging team members to achieve their best work.
Train new team members & drive performance through coaching, 1:1s, and personal development plans.
Monitor and analyse AR reports to improve cash flow and reduce aged debt.
Resolve escalated disputes and support complex debt recovery cases.
Collaborate effectively with all key stakeholders to ensure smooth operations and alignments with organizational goals.
Identify and implement process improvements to enhance efficiency, accuracy and cashflow.
Influence changes to systems and processes whilst ensuring compliance with accounting principles, company policies and legal regulations
Foster a positive, high-performing team culture.
What You'll Bring
Proven experience leading a team, including 121's performance management and coaching.
Ability to inspire & motivate others, understanding and considering the perspectives of team members.
Strong knowledge of billing, credit control, and debt resolution.
Experience handling legal and complex funding scenarios (e.g. probate, COP, POA).
Excellent interpersonal and communication skills.
High level of numeracy and analytical ability.
Proficiency in Microsoft Office and understanding of GDPR.
Experience in a CQC or regulatory environment.
Ability to adjust to changing priorities and work environments.
Why Join Us?
Alongside a competitive salary we are please to offer the following industry leading benefits:
Private medical cover (Bupa) single cover company funded*
4x salary life assurance – company funded after 6 months service
Pension Scheme with Royal London
Personal car leases via salary sacrifice*/**
Benefits platform – discounts across multiple retailers (supermarkets, High Street etc), leisure providers, hospitality etc. Online and instore discounts
25 days holiday plus bank holidays
Holiday Flex – purchase additional holiday**
Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
Enhanced Company Maternity, Paternity, Adoption pay, plus £200 new child payment
Flexible working patterns
Cycle to work scheme*/**
Service recognition
Training support and development opportunities
Employee Assistance Programme
Wellbeing support
Discounted gym membership
Eligible for a Blue Light Card
Subsidised BHSF Sick Pay Cover
BHSF, Life Cover, Cancer Cover, Personal Accident Cover
Free The Company Shop membership
Free Will Service
Concerts for Carers
Leeds Credit Union savings and loan from salary
Taste Card
Tickets for Good
Tax Refund Company
*Benefits require completion of a 12-week probationary period before they can be accessed.
**Benefit subject to deduction not taking colleague below National Living Wage
We're a values-driven organisation committed to:
Dignity – Respecting every individual. Quality – Striving for excellence.
Ambition – Driving change in our industry. Caring – Enriching lives every day.
Inclusive – Believing in the power of teamwork. Integrity – Acting with honesty and transparency.
Our Purpose
To be a positive inspiration and influence for the people we work with, live with and support.
Apply Now
Ready to lead with impact? Submit your application
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