About Us:
We are a dynamic Residential and End of Tenancy Cleaning company, committed to delivering exceptional cleaning services to our clients. We are looking for a vibrant, customer-centric B2C Sales Associate who can engage with potential customers, understand their needs, and convert warm leads into sales.
The ideal candidate will be self-driven, organized, and resilient, with a strong ability to handle objections and maintain a positive outlook throughout the sales process. Previous remote experience as well as cleaning agency experience.
Key Responsibilities:
* Engage with warm leads purchased by the company and convert them into confirmed bookings.
* Build and maintain strong relationships with clients, providing excellent customer service throughout the sales process.
* Communicate effectively with a diverse range of clients, understanding their cleaning requirements and recommending suitable solutions.
* Meet and exceed sales targets to maximise earning potential.
What We Offer:
* On Target Earnings of R25000 per month. (made up of R8,000 basic + uncapped commission.)
* Competitive base salary of R8000 per month with attractive commission structures.
* 40 days paid holiday per year
* Supportive and dynamic team environment.
* Minimum of 2 years telesales or sales experience.
* Excellent English communication skills.
* Proven sales experience with a track record of meeting or exceeding sales targets.
* Ability to work independently in a remote setting.
* Own laptop (Min 16GB Ram, 13th Gen i5 Processor, Windows 11 and 250GB SSD or higher), fast, reliable internet connection and backups for power outages.
* Excellent interpersonal and problem-solving skills.
* Calm under pressure, with the ability to manage rejection and stress effectively.
* Proven success in meeting sales quotas, particularly over the phone.
* Proficiency in MS Word, Excel, and Outlook.
* Previous experience working with CRM systems
* Strong negotiation skills, with the ability to resolve issues and manage complaints.