Our client, a well‑established main dealer in Bodmin, is seeking an experienced Service Advisor to join their professional team. This is an excellent opportunity for a motivated automotive professional to advance their career within a reputable organisation that values its staff and offers clear progression routes.
Key Benefits
* Basic salary of up to £29,000, with an OTE of up to £32,000
* Monday to Friday working week, with Saturdays on a rota
* Stable and supportive working environment
* Employee discounts and company benefits
* Opportunities for career development within the motor trade sector
* Engaging, customer‑focused role within a busy dealership
Duties
* Provide outstanding customer service by advising on vehicle repairs and servicing requirements accurately
* Book service appointments and manage customer insurance claims as applicable
* Upsell additional services and parts to maximise workshop productivity
* Maintain detailed and accurate vehicle service records
* Act as a liaison between customers and workshop team to ensure smooth communication and customer satisfaction
Requirements
* Previous experience as a Service Advisor or in a similar customer‑facing role within the automotive industry
* Strong communication and interpersonal skills
* Organised with the ability to multitask and prioritise workloads effectively
* Knowledge of automotive repair and servicing processes is advantageous
* Professional and confident telephone manner
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