NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
About the Role
Job Title: Cassette Repair Technician
Location: Rotherham
Hours: 40 Hours working week, permanent position
What is the role of a Cassette Repair Technician?
To repair the full range of cassettes found in our ATM estate.
What will I be doing as a Cassette Repair Technician?
* Repair and refurbish ATM cassettes across all estates (NCR, Wincor).
* Ensure all cassette repairs meet exacting standards and comply with stringent quality control measures.
* Use ATMs, diagnostic equipment, and test programs to identify faults and assist with troubleshooting.
* Ship parts to field engineers as required.
* Update and maintain the tracking system accurately.
* Perform repair and maintenance on test ATMs.
* Harvest usable parts from decommissioned equipment.
* Assist in managing and maintaining cassette operation stock and storage areas.
* Load and unload parts deliveries safely and efficiently.
* Complete all administrative tasks associated with the role in a timely manner.
* Implement product upgrades and enhancements as needed.
* Continuously contribute to the improvement and refinement of repair processes to enhance part longevity.
What will I need to succeed as a Cassette Repair Technician?
* PC basic skills – Excel, Teams
* Ability to follow technical information and procedures correctly.
* Ensure all regulatory procedures are followed correctly.
* Creative and analytical problem-solving skills.
* A methodical and systematic approach to troubleshooting and resolving faults.
* Full training will be provided.
* Motivated and a team player and a willingness to learn.
* Prioritise your workload and work to tight deadlines.
* Possess good communication skills.
* Potential to lift heavy equipment as and when required.
* 8am to 5pm Monday to Friday
* Weekend & weekday overtime may be required depending on the needs of the business.
As a Cassette Repair Technician, we can offer:
* 24 days holiday, rises to 25 after 5 years’ service.
* Competitive defined contribution company pension with Fidelity.
* 75% Employer funded single private medical cover with the option to buy additional cover.
* Access to opt into a range of competitively priced benefits, including health cash plan, dental cover, cancer checks, health assessments, critical illness cover and cycle to work scheme.
* Employee life assurance.
* Employer funded Income protection scheme.
* Employee Assistance Programme, with 24/7 counselling service.
* Access to MYGYM discounts for membership offers and discounts.
* Access to a range of lifestyle discounts.
EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
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