The Company
Our client is a well-established public services organisation based in Belfast city centre, providing essential support and services to the local community.
The Role
Our client is seeking a professional and personable Receptionist to join their team on a part-time basis, working 2 days per week (Monday and Thursday).
As the first point of contact for visitors, callers, and stakeholders, the successful candidate will play a key role in creating a positive experience for everyone interacting with the organisation. This position requires excellent communication skills, a professional manner, and previous front-of-house experience.
Key Responsibilities
Reception & Customer Service
1. Welcome visitors and provide a professional front-of-house service
2. Manage the reception area, ensuring it remains organised and presentable
3. Answer and direct incoming telephone calls promptly and professionally
4. Respond to general enquiries and provide accurate information where appropriate
5. Manage visitor sign-in procedures and maintain visitor records
Administrative Support
6. Handle incoming and outgoing post and deliveries
7. Maintain accurate records and filing systems
8. Schedule meeting rooms and support meeting arrangements
9. Assist with document preparation, scanning, photocopying, and filing
10. Provide general administrative support to departments as required
Office Support
11. Monitor office supplies and arrange replenishment when necessary
12. Support the smooth day-to-day operation of the office environment
13. Assist with coordinating refreshments and room setup for meetings and events
14. Ensure confidentiality when handling sensitive information
The Person
Essential Criteria
15. Previous experience in a front-of-house, receptionist, or customer-facing role
16. Excellent communication and interpersonal skills
17. Professional and welcoming manner
18. Strong organisational skills and attention to detail
19. Good IT skills, including Microsoft Word, Outlook, and Excel
20. Ability to manage multiple tasks and prioritise workload effectively
21. Reliable, punctual, and able to work independently
Package & Benefits
22. Contract: Part-Time, Permanent
23. Location: Belfast City Centre
24. Hours: 2 days per week (Monday and Thursday)
25. Opportunity to work within a respected public services organisation
How to Apply
To apply for this role, submit your CV via the application form provided. Alternatively, to speak in absolute confidence about this opportunity please contact Zeena Jackson via zeena.j@honeycomb.jobs.
Disclaimer
If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss. Honeycomb is committed to providing equality of opportunity to all.
Please note: We are receiving an exceptionally high number of applications at present and will be unable to shortlist candidates who do not meet the specific requirements for this role. Due to the high volume of applications, we may be unable to provide individual feedback. We thank you in advance for your understanding.
This version is pitched to attract experienced receptionists while remaining broad enough to generate a healthy volume of applications.
Please Note - This position is subject to a Basic Access Ni check. A criminal record will not necessarily be a bar to obtaining the position. This will be considered in line with Access NI code of practice & Honeycombs Access NI policies.