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Dementia care support service

Ely (Cambridgeshire)
NHS
Service
£25,000 - £35,000 a year
Posted: 21 September
Offer description

Do you have a passion for improving the wellbeing of informal carers, often family members, of people with dementia? This role supports the Dementia Carers' Support Service (DCSS), that offers choice, education, and emotional support to carers across Cambridgeshire.

You'll work alongside mental health professionals and volunteers with lived experience who deliver one-to-one support and group sessions.

The post holder will be based in Ely and work with 3 part-time colleagues. Hours being within Tuesday- Thursday, 9-5. We are particularly looking for someone with secure IT skills who can aid the provision of the Volunteers work.

The post holder will work within the Dementia Carer Support service to provide support and signposting for practical assistance for carers who informally support loved ones with dementia in the community.

The area included is as per Cambridgeshire County Council and the person cared for needs to be open to the trust at the point of referral with a dementia diagnosis.

The assistant will proactively coordinate the collection of information from volunteers, assist with communication between them and the health practitioners that supervise and recruit them.

They will assist with the onboarding process of both carers and volunteers and the organisation of service activities such as groups and 'caseloads'

Cambridgeshire & Peterborough NHS Foundation Trust is a health & social care organisation dedicated to providing high quality care with compassion to improve the health & wellbeing of the people we care for, as well as supporting & empowering them to lead a fulfilling life.

Our clinical teams deliver many NHS services not only via inpatient and primary care setting but also with the community. These services include Children, Adult & Older Peoples mental & physical health, Forensic & Specialist mental health, Learning Disabilities, Primary Care & Liaison psychiatry, Substance misuse, Social care, Research & Development.

To achieve our goal, we look to recruit high calibre candidates that share our vision & values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including disabled people & members of our ethnic minorities & LGBTQ+ communities.

Please be advised we reserve the right to close adverts earlier than the closing date should we receive sufficient applications.

Regrettably, we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process.

For further information on CPFT, please visit our website at

Please refer to the attached job description and person specification for full details of responsibilities

Coordinate the incoming information from DCSS volunteers

Respond to carers and professional's enquiries to ensure the relevant team member take up this action

Maintain accurate records and monitor service communications

Assist the organisation of educational events and carer support groups

Liaise with statutory, voluntary, and independent agencies

Assist in the delivery of a high standard support service for informal carers of people with dementia.

Prepare documents for dissemination of all forms of correspondence, reports and summaries that are required by the team

Record information in Systmone timely and accurately.

Participate in team meetings, contributing to recording and taking actions.

Coordinate provision and return of equipment and onboarding of new volunteers

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