Role of an On-Site CoordinatorBased in the Birmingham Branch, the On-Site Coordinator will support all branch recruitment and administration activity, with a particular focus on Birmingham City Council. Key responsibilities include:
1. Ensuring worker hours are recorded accurately and entered into the internal payroll system
2. Managing holiday requests and related administration
3. Maintaining compliance documentation and ensuring all required checks are completed
4. Answering telephone queries in a professional and timely manner
5. Communicating with workers, clients and potential candidates
6. Supporting candidate recruitment, including sourcing, screening and selection
7. Completing face-to-face worker registrations
8. Responding to pay queries and escalating where required
9. Planning and organising daily workload effectively
10. Ensuring compliance standards are maintained across all areas
The successful candidate will have:
11. Strong planning and organisational skills
12. Excellent written and verbal communication skills
13. Good attention to detail
14. The ability to adapt quickly to changing priorities
15. Strong problem-solving skills and a proactive approach
16. The ability to manage multiple tasks at the same time
17. Confidence in making effective decisions in a fast-paced environment
18. Excellent interpersonal skills when working with workers, clients and colleagues
19. Ambition, determination and a positive attitude to succeed
£12 - £14 an hourAbout usJob&Talent is a world-leading, AI-powered workforce management platform for frontline industries. We help companies boost productivity and efficiency at scale, while giving workers the tools they need to thrive. Our mission is simple: to empower the people who make the world go round. Built on deep industry expertise, cutting-edge technology, and smart AI agents, our end-to-end platform covers the entire workforce lifecycle — from recruitment and planning to time and attendance, performance, cost management, and communication. It delivers measurable improvements in the areas that matter most: fulfilment, attendance, retention, and workforce quality. Our platform strength is rooted in unique experience: placing millions of workers over the years and serving thousands of blue-chip clients across delivery, logistics, manufacturing, e-commerce, retail, and hospitality. Headquartered in Madrid, the company operates in 10 countries across Europe, the US, and Latin America and is backed by leading investors including Atomico, Goldman Sachs, Kinnevik, BlackRock, and SoftBank.Join our community and make an impact Innovation, high standards, and analytical thinking are in our DNA. Everyone has a voice here, and that voice matters. It’s how we stay sharp, move fast, and make decisions that keep us ahead of the curve.You’ll take full ownership of your work, collaborate across borders, and grow by doing. Around here, you’ll hear a lot about 10x experiences, human-centered design, and the power of AI. But what truly sets us apart is our people: Our diverse team brings unique perspectives, deep commitment and real-world experience to the table. We champion empathy, honesty, and inclusion. Because when people can be their authentic selves, incredible things happen—for our workers, our clients, and for each other. And we reward that impact—with competitive pay, meaningful benefits, and the opportunity to shape what work looks like for millions around the globe. If you're ready to make a real impact at scale, you're in the right place.Proud to champion equalityAt Job&Talent we value diversity and we're an Equal Opportunity Employer. We welcome applications from all suitably qualified people regardless of national origin, race, disability, religious beliefs or sexual orientation. Come join us. We look forward to your application.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.