About The Role Right across infrastructure, there’s a requirement to not only maintain, but also renew and re-imagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. We’re problem solvers with over 140 years of combined experience in engineering and infrastructure. This role will be within our Quality Assurance Team, which forms part of the wider SHEQ (Safety, Health, Environment and Quality) team on the Thames Water Smart Metering contract. Want to be a part of it? What will you be doing? As our Compliance Officer you'll review Project Quality Plans (PQPs) and Inspection & Test Plans (ITPs), ensuring all documentation aligns with technical requirements and client standards. You will provide compliance assurance guidance to operational teams, helping them establish effective assurance processes both within the contract and for the client. Regular audits and validation checks will form a key part of your work, assessing compliance with Quality Plans and evaluating evidence to support continuous improvement. You'll conduct site inspections to assess understanding and application of minimum standards, producing timely, clear reports to support operational, engineering and client teams. You will also contribute to the development of a digital Quality and Compliance dashboard, using data insights to drive best practice and promote lessons learned across the business. Building strong relationships with clients and stakeholders will be essential to ensuring successful project delivery. This position also plays an important role in supporting innovation and staff development, helping teams maintain a consistent, high-quality approach to delivery. You will engage with community initiatives, uphold a positive public image, and contribute to a culture of continuous improvement across the organisation. What you’ll bring? Essential Criteria Valid driving licence Experience in Quality Assurance within construction, utilities or infrastructure. Understanding of ITPs, PQPs and technical standards. Strong auditing skills and ability to interpret technical validation evidence. Effective communication and reporting skills. Ability to work collaboratively with multidisciplinary teams. Strong organisational skills and attention to detail. IT Literate - Use of mobile phones, apps & laptop works on a daily basis (Training on dashboards will be given) Desirable Criteria Internal/ Lead Auditor qualification (or working towards). Experience within water infrastructure. Knowledge of digital quality platforms or data dashboards. Experience conducting site inspections and delivering lessons-learned outputs. What’s in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; - Contributory pension scheme - Online GP service, 24 hours a day, 365 days a year - Employee assistance programme - My Rewards portal, access to 1000’s of retail discounts - Life assurance - Cycle to work, salary finance and give as you earn schemes - Enhanced maternity, paternity leave and adoption leave - Reward and recognition scheme - Recommend a friend – get rewarded for introducing people to us! In addition, this role offers; - Company car and fuel card with a range of EV and hybrid vehicles to choose from - My Car Choice our salary sacrifice EV/ Hybrid car scheme - Private health care – single cover - Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more! - 25 days annual leave plus bank holidays - Discretionary bonus scheme About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. - We’re responsible and go further for our people, clients, communities and the planet - We’re open and seek new and better ways of exceeding expectations - We’re together and as one team; the whole is greater than the sum of the parts - We’re ambitious and embrace opportunity, to lead essential infrastructure services for life Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It’s an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and on-boarding. MGroupW