Welooking for four brilliant University students or graduates to join us for an 8-week paid internship for 30 hours per week as Operations SupportWorking within our customer-facing Operations team, youimmerse yourself in a project to gain hands-on experience, whilst helping real people and solving real problemsStarting on 30 June, youspend all your working week based at our fantastic office at Hudson Quay in MiddlesbroughIf youready to dive into the world of social housing and passionate about making a real impact, this could be the opportunity for you to shine!Whatfor You:Paid internship at per hour (equivalent to per annum)Holidays: 28 days (pro-rata for the 8-week internship)You'll be assigned a mentor for the duration of the placement, and have the chance to join our relief pool at the end of the 8 weeksThe opportunity to develop an understanding of Thirteen and the housing sector. This will help you to broaden your skillset and give you the opportunity to consider your future career pathWhat YouTake the lead on a research project focused on the new customer experience or customer digital inclusionGain experience within our Operations team and understand the diverse needs of our customersAnalyse current processes and conduct research through speaking to customers and colleagues to gain their feedback and insightsAt the end of your internship, youdeliver a presentation and produce a report with your recommendations and best practice. This will directly benefit our business and our communityAlongside your project work, youinvolved with a variety of administration tasks such as auditing, data input and customer callsAbout You:Currently at university studying towards a degree, or a graduateThis opportunity would be suited to people who have honed their critical thinking skills as part of their studies. This could be in disciplines such as humanities, psychology and sociology, however wewelcome applications from any degree backgroundAs youtaking on a piece of research, welooking for people who are analytical, detail-orientated and can provide creative solutionsGreat communication skills are a must as youspeaking to a range of colleagues and customers to assist with your researchYouorganised and able to manage your workload efficiently to produce great outcomesComfortable using a variety of IT systems and toolsWhy Thirteen Group?Wemore than just a housing association community builder. As the largest housing association in the North East and among the top 25 nationally, we manage over 34,000 properties.Join a team thatlocal at heart but welcomes talent from everywhere.Be part of an organisation that values diversity and inclusivity.Be a part of a company that offers tailored support services, going beyond just housing solutions.Interested?For more details, please refer to the attached documents.If youlike to talk more about the role, please contact Rachael Fisher, Support Services Specialist, on 07780 225408 or Jade Brackstone, Anti-Social Behaviour Resolution Lead on 07976 483410 for an informal discussion.We are hosting a webinar if you would like to find out more about this opportunity, with the chance to ask any questions you may have. This will be held on Tuesday 6 May at 10:30am. Please register via the link hereReady to Make a Difference?Join us at Thirteen Group and be a part of our vision to improve lives every day. APPLY NOW and start your journey towards making a meaningful impact in our community!As part of our hiring process, if yousuccessful weneed to verify your right to work in the UK. Unfortunately, we are not a Skilled Worker Sponsoring Employer at this time