Resource scheduler

Job Description

We also have an excellent opportunity for a Resource Scheduler to join a leading Housing provider. This full-time, 12-month fixed-term contract role is based in the Richmond area and offers a strong opportunity to make an impact in a busy team.Job Title: Resource SchedulerSalary: £30,868 per annumContract: 12-month Fixed-Term ContractResponsibilities of Resource Scheduler:

* Schedule and allocate work orders efficiently for operatives and subcontractors.
* Monitor operative activity and ensure jobs are completed within SLA.
* Track and reallocate rejected tasks, missed appointments, and downtime.
* Analyse performance data and identify areas for improvement.
* Collaborate with other departments to improve customer service outcomes.

Requirements for Resource Scheduler:

* Experience in scheduling, ideally within housing repairs or maintenance.
* Excellent communication and organisational skills.
* Strong IT proficiency, including Word, Excel, and database systems.
* Customer-focused with the ability to resolve issues quickly.
* Knowledge of GDPR and best practice in data handling.

If you believe you are the right candidate for this role, please reply back with your most updated CV.