Criterion Capital is seeking a highly commercial Senior Commercial Property Manager to take ownership of a complex portfolio, driving performance, controlling costs, and delivering strategic operational improvements. Working closely with Asset Management, the role plays a key part in maximising asset value, supporting leasing strategy, and leading portfolio performance.
Portfolio & Asset Management
* Take strategic ownership of complex, mixed-use assets with a focus on value enhancement.
* Work closely with Asset Management to drive NOI growth and asset positioning.
* Identify inefficiencies and opportunities for cost savings and income generation.
* Support leasing strategy including space utilisation and tenant mix.
Financial & Service Charge Management
* Lead complex service charge budgets with a proactive cost control approach.
* Oversee service charge reconciliations ensuring accuracy and transparency.
* Drive service charge strategy balancing cost efficiency and occupier experience.
* Work with accounts to refine forecasts and challenge financial assumptions.
* Scrutinise expenditure and supplier performance to ensure best value.
Facilities, Projects & Operational Delivery
* Provide senior oversight of FM delivery with a focus on performance and accountability.
* Lead procurement and tendering to achieve optimal commercial outcomes.
* Deliver value-add projects, refurbishments, and operational improvements.
* Resolve operational challenges in a proactive and hands-on manner.
Tenant & Stakeholder Engagement
* Build strong relationships with key occupiers.
* Manage complex tenant matters including retention and income protection.
* Support leasing teams on occupier strategy.
Compliance, Risk & Insurance
* Ensure compliance with statutory and health & safety requirements.
* Proactively manage operational and financial risk.
* Liaise with insurance brokers on coverage and claims.
Leadership & Internal Collaboration
* Lead by example within the property management team.
* Drive collaboration across asset management, finance, and FM teams.
* Develop reporting frameworks and trackers.
* Improve internal processes with a commercial mindset.
Key Requirements
* Extensive experience in commercial property management.
* Experience managing complex mixed-use assets.
* Advanced knowledge of service charge budgeting and reconciliations.
* Strong commercial acumen with a focus on value creation.
* Experience in procurement, contractor management, and FM oversight.
* Excellent stakeholder and communication skills.
* Proactive and comfortable in an entrepreneurial environment.