Overview
Selfridges Birmingham Kilian Paris & Frederic Malle Fragrance Advisor
As one of our skilled Fragrance Specialists, you will use your authentic approach and passion for our perfumes & scent services to provide unique and inspirational in-store experiences that ensure customers find the perfect scent for gifting or that best expresses their own singularity and resonates with their innermost self.
Frédéric Malle introduced Editions de Parfums in 2000, as a completely original concept whereby the world’s greatest noses composed exclusive, creative fragrances that would be sold under their creators\' names. In an era in which most companies attach more importance to brand names, Malle brings the attention back to the product itself: perfume.
In addition, Kilian Paris counts today over 34 unisex fragrances across five olfactive families, all inspired by our founder’s olfactive memories and his passion for nightlife, extravagance and elegance.
Responsibilities
* Provide inspirational, authentic and personalised customer service to customers.
* Deliver welcoming, in-store experiences and educate customers on fragrances to help them discover the right scent for gifting or personal expression.
* Participate in in-store events and support visual merchandising to ensure the store stands out.
* Collaborate with the team to achieve store standards and business objectives.
Qualifications
* A passion and energy to provide inspirational, authentic and personalised customer service
* An approachable, friendly with a ‘can-do’ attitude
* Confidence in speaking to customers, getting to know them and understanding their needs to best cater to them
* Flexible availability across days/hours; discuss availability with the hiring manager during interview
* Proof of right to live and work in the country
* While a qualification in retail sales is preferred, applicants with amateur level experience who can demonstrate high creative and technical perfume expertise are welcome
* Ability to work retail hours including days, nights, weekends and special events in a fast-paced environment
* Previous experience with retail point-of-sale software
Compensation and Benefits
* Competitive industry salary
* Commission scheme
* Product discount
* Training & development
Details
* Seniority level: Not Applicable
* Employment type: Full-time
* Job function: Other
* Industries: Personal Care Product Manufacturing
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