Patient Services Team Leader Hours: Full‑time, 37 hours per week, in the office, hours condensed to a 4.5 day working week! Salary: £28,939 to £30,000 per annum, depending on experience Location: Exeter Benefits: 23.7% employer contributory pension! Package then from £35,797 to £37,110! 5 weeks holiday plus bank holidays, progression route available! About the Role – Patient Services Team Leader My client is seeking an experienced, confident and people‑focused team leader to lead their busy Patient Services Team. This is a key leadership role ensuring patients receive safe, effective and compassionate care through excellent front‑of‑house and administrative services. You will be the go‑to support for the team, providing day‑to‑day leadership, coaching and guidance to ensure processes are followed, standards are met, and the patient journey is consistently positive. This role requires someone who is supportive, assertive and with the confidence to manage a diverse team in a fast‑paced environment. Key Responsibilities • Lead, support and develop the team, ensuring high standards of professionalism, efficiency and patient care • Oversee daily operations across reception, telephony and administrative functions, ensuring service levels are met and patient demand is managed effectively • Ensure all staff follow policies, l...