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Service desk analyst: first-line it support + ai tools

Belfast
TP ICAP Group
Service desk analyst
€30,000 a year
Posted: 15 June
Offer description

TP ICAP Group is looking for a Service Desk Analyst in Belfast to provide technical support for internal users. You will be responsible for troubleshooting issues, managing the ticketing system, and ensuring user satisfaction.

The ideal candidate should have a degree in Computer Science, solid experience in a Service Desk role, and knowledge of IT systems like Service Now. Join TP ICAP Group to thrive in a diverse and innovative environment.

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