IT Support Engineer Inside IR35 100% ON SITE Job Purpose Provide support to end users, focusing on Microsoft technologies, hardware, and business applications. Key Responsibilities Deliver technical support via service desk, phone, and in person Support Microsoft 365 (Outlook, Teams, SharePoint, OneDrive) Manage users and devices in Active Directory and Azure AD (Entra ID) Install, configure, and troubleshoot desktops, laptops, printers, and peripherals Support basic networking (LAN, Wi-Fi, VPN) Install and maintain software, patches, and updates Log and manage tickets, documentation, and knowledge articlesSkills & Experience Experience in an IT support engineer role with a focus on the Microsoft stack Strong Microsoft Windows and Microsoft 365 knowledge including Active Directory Experience setting up new users, building laptops and PCs, networking Hands-on hardware troubleshooting experience Basic networking and security awareness Good communication and customer service skillsDesirable Intune / Endpoint Manager experience Azure and PowerShell exposure Microsoft certifications