As a member of the Enterprise Client Operations team, the Learning Designer will develop and deliver engaging, high-impact learning solutions for our clients and internal teams. In this role, you will utilize your instructional design experience and curriculum development best practices to create innovative, role-based, and results-driven training programs. As a subject matter expert (SME) in curriculum design and learning methodologies, you will develop scalable, personalized learning experiences that align with organizational goals and industry best practices, enabling our clients to derive maximum value from their DTCC products.
Primary Responsibilities:
1. Develop engaging, interactive, and results-driven training materials using instructional design models (e.g., ADDIE, SAM, etc.)
2. Oversee the creation of storyboards, scripts, simulations, assessments, and other learning content, ensuring alignment with organizational goals and industry requirements
3. Mentor other team members and content creators through the instructional design process
4. Coordinate project timelines, set milestones, and ensure on-time delivery of high-quality learning solutions
5. Collaborate with SMEs, trainers, business leaders, and other stakeholders to gather requirements and validate content
6. Implement learning analytics to track learner engagement, performance, and knowledge retention
7. Analyze data and gather learner and stakeholder feedback to assess effectiveness and recommend continuous improvements to refine and enhance the training content and learning experience
Minimum of 6 years of related experience
Bachelor's degree preferred or equivalent experience
Talents Needed for Success:
* Bachelor's or Master's degree in Instructional Design, Curriculum Development, Educational Technology, or related field
* 3+ years of experience in curriculum design, instructional design, or learning development
* Proficiency in e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate, Camtasia)
* Experience with Learning Management Systems (LMS) and content management platforms
* Familiarity with multimedia design tools is a plus
With over 50 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. From 20 locations around the world, DTCC automates, centralizes, and standardizes the processing of financial transactions, mitigating risk, increasing transparency, enhancing performance, and driving efficiency for thousands of broker/dealers, custodian banks, and asset managers. Industry owned and governed, the firm innovates purposefully, simplifying the complexities of clearing, settlement, asset servicing, transaction processing, trade reporting, and data services across asset classes, bringing enhanced resilience and soundness to existing financial markets while advancing the digital asset ecosystem. In 2024, DTCC's subsidiaries processed securities transactions valued at U.S. $3.7 quadrillion, and its depository subsidiary provided custody and asset servicing for securities issues from over 150 countries and territories valued at U.S. $99 trillion. DTCC's Global Trade Repository service processes more than 25 billion messages annually. To learn more, visit www.dtcc.com or connect with us on LinkedIn, X, YouTube, Facebook, and Instagram. DTCC supports flexible work arrangements, encouraging diverse opinions and emphasizing teamwork. Joining our team offers the chance to make a meaningful contribution at a company recognized as a thought leader in the financial services and technology industries. A DTCC career is more than a good way to earn a living; it's an opportunity to make a difference.
Full-time
Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and develop professionally? At DTCC, we are at the forefront of financial markets innovation. We are committed to helping our employees grow and succeed. We believe you have the skills and drive to make a real impact. We foster a thriving internal community and are dedicated to creating a workplace that reflects the diversity of the world we serve.
Enterprise Services includes multiple business platforms such as Client Services, Global Business Operations, Business Architecture, Data Strategy and Analytics, and Digital Services, reporting to the Chief of Enterprise Services. These platforms enable us to optimize client delivery, generate efficiencies, and support our digitization strategy.
Pay and Benefits:
* Competitive compensation, including base pay and annual incentives
* Comprehensive health, life insurance, and well-being benefits, based on location
* Pension/Retirement benefits
* Paid Time Off, Personal/Family Care, and other leaves to support your well-being
* Flexible/hybrid work model (3 days onsite, 2 days remote; onsite Tuesdays, Wednesdays, and a team-specific third day)
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