Job Description
A leading company in security solutions is seeking an experienced IT & Building Systems Lead to oversee business-specific IT devices, software, and systems, ensuring seamless operations across their Dartford facility.
While the company leverages a Group IT function, this role is critical in managing day-to-day IT support, ERP system leadership, and building management systems. As the on-site IT lead, you will provide hands-on support for IT infrastructure, end-user devices, and office systems, collaborating closely with Group IT while taking ownership of local IT and business-specific software needs.
Key Responsibilities
* Act as the first line of IT support, troubleshooting computer, network, and device issues.
* Manage software, hardware, and IT equipment, ensuring optimal performance.
* Oversee security monitoring, reviewing system logs and managing threats/alerts.
* Work with Group IT to enhance security measures and compliance.
* Support the development of business intelligence reports using Excel and Power BI.
* Coordinate and manage building system maintenance and repair schedules.
* Ensure proper management of access control and CCTV security systems.
* Maintain software licenses, upgrade schedules, and IT inventory.
* Order and manage IT and building system supplies.
* Assist with ad hoc technology and office management tasks.
Key Requirements
* Strong technical proficiency in Windows device configuration, Microsoft 365 apps (Teams, Outlook, Word, Excel, Power BI, PowerPoint).
* Basic understanding of networking concepts (VPNs, VLANs, firewall and switch configuration).
* Ability to manage multiple tasks, prioritising effectively within IT and office management responsibilities.
* Excellent written and verbal communication skills to interact with internal and external stakeholders.
* Strong problem-solving skills, diagnosing and resolving technical and administrative challenges.
* Leadership qualities, fostering relationships both internally and externally.
* Hands-on, proactive approach with a can-do attitude in a dynamic environment.
If you’re an experienced IT professional with a passion for hands-on technical support, system leadership, and building management, we’d love to hear from you!