Overview
We're looking for a professional and motivated individual to join our Housing & Contracts team and manage a number of contracts for our agent-managed supported housing schemes and housing-managed properties across Cheshire East, Derbyshire, Staffordshire, Stoke-on-Trent, and Stockport. You will be an organized team player with strong communication skills as the role involves managing relationships with agents and monitoring performance of their housing management activities.
Responsibilities
* Deliver high-quality contract management of agent-managed services
* Assist with budget setting and monitoring of management accounts
* Ensure all legislative and regulatory requirements for housing services activities are met
* Manage the delivery of high-quality customer service
* Complete health and safety and property inspections
* Provide housing management advice and guidance
* Communicate effectively with internal and external stakeholders
* Complete regular site visits and liaison meetings to ensure a quality service in line with policies, procedures and relevant legislation
Qualifications / Experience
* Sound experience working within supported living or housing management
* Experience as a Deputy in a Supported Housing or Retirement Scheme with contracts or housing compliance experience and seeking progression
* Experience managing third-party stakeholders
* Focused with the ability to plan and prioritise workloads and communicate effectively to different audiences
* Ability to work on own initiative
* Experience managing RP/Agent relationships
* Working knowledge of relevant regulations, legislation, and good practice
* Flexible approach to work with the ability to travel extensively
* Knowledge of Microsoft Office, SAP, and Radar would be advantageous
* Extensive travel is a requirement; a full, current driving licence and access to your own vehicle is essential
Benefits
* £38,493 per annum (rising to £40,521 per annum after 12 months, subject to satisfactory performance)
* 25 days paid holiday (plus public holidays)
* A pension scheme with employer contributions
* A variety of online discounts and rewards from major retailers
* Health and well-being plans
* Life assurance
* Family-friendly arrangements, including opportunities for flexible working
* Tax-efficient savings through Cycle to Work scheme
* A wide range of learning and development opportunities
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