Overview
Bisham Abbey National Sports Centre, SL7 1RR - £26,789 per annum (£13.21 per hour) – Permanent - 39 per week between Monday to Sunday, bank holidays and shift pattern from 6am to 5pm. Here at Bisham Abbey our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for a Head Housekeeper to join us at Bisham Abbey. Bisham Abbey is one of Sport England`s National Sports Centres and is home to a number of National Governing Bodies of Sport. Bisham Abbey provides excellent facilities to Britain’s leading sports men and women. Bisham Abbey is also a Conferencing and Event Centre, boasting a large number of recently refurbished rooms and outdoor spaces for weddings, corporate events, and team-building days.
Responsibilities
* Lead the housekeeping team to ensure standards are maintained at all times
* Take over management of housekeeping, adhere to household standards and maintain stock levels such as linen and toiletries
* Carry out reactive cleaning and ensure non-sporting facilities (including bedrooms, guest laundries, laundry cupboards and bedroom corridors) are kept clean throughout the day
* Manage all customer feedback relating to cleaning to ensure guests have an enjoyable stay
About You / Qualifications
* Prior experience of housekeeping and cleaning, ideally in a Leisure/Hotel Environment
* Good leadership experience and skills
* Passionate and enthusiastic, with a commitment to delivering high standards of service
Why Serco / Benefits
* Holidays: 20 days (21 days after 1 year) plus bank holidays
* Pension: Up to 6% contributory pension scheme
* Training and development: 1,100+ internal courses, funded qualifications, apprenticeships, mentoring and internal progression
* Health and wellbeing: Free gym membership, free or discounted meals, and discounted physiotherapy, plus Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
* Discounts: Save across 1,000+ retailers – food, fashion, days out and more
* Charity: Paid volunteering day, Payroll Giving Scheme
* Employee networks: Join colleague networks to find support and community
* All Leisure Benefits: Employee Benefits
Serco/Serco Leisure Operating Limited are appointed as the Trust’s Managing Agents. We manage the recruitment process and the Trust’s employees in the delivery of the service on their behalf. The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application. Applicants should be aware that in line with the company’s policy, employees will have a DBS check where appropriate.
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