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Senior clinical support administrator

Norwich
Norfolk & Suffolk Foundation NHS Trust
Posted: 1h ago
Offer description

Job summary

We are looking for highly motivated and detail-orientedSenior Clinical Administrator(s) to join our team and play a key role in supporting thePsychology Interface Team. This is a dynamic and varied position that requires excellent organisational skills, a proactive mindset, and the ability to manage multiple priorities.

Main duties of the job

The postholder(s) will be responsible for the day-to-day administration of the Psychology Interface, ensuring that all referrals, communications, and service processes are handled smoothly and efficiently. You will be the central point of coordination for service tracking, meeting support, and action follow-up, helping to maintain high standards of service delivery.

In addition to supporting the core service, you will work closely with the Primary Care Clinical & Operational Leads, providing direct administrative assistance including document preparation and support with recruitment and staffing processes.

The role requires you to be proficient in the use of all Microsoft packages. There is also the requirement to complete various data reports, spreadsheets and support ad hoc audits.

Knowledge or experience of NHS working would be desirable. You must have the ability to work to tight deadlines,to demonstrate clear and effective communication skills, and apply attention to detail whilst maintaining confidentiality and professionalism at all times.

You will need to have a good understanding of the importance of HR procedures and will have supervisory responsibility for a small number of the admin in the team.

This is an excellent opportunity for an individual(s) who thrives in a collaborative environment, enjoys working across multiple teams.

About us

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us?We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Our Trust is striving to ensure that staff have access to development opportunities, and you can benefit from this. In this role you will also support other staff to develop and learn, to ensure we have a highly skilled workforce who are happy in their roles.

Our service is responsive, and there is potential for flexible working hours within the role. This role will incorporate evidencing the role and how it benefits patient care in acute inpatient wards to support obtaining funding for a substantive post.

Benefits

Included with this role are:
* NHS pension
* a comprehensive in house & external training programmes
* career progression
* starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
* staff physio service
* gym membership
* NHS discounts and many more.
Job description

Job responsibilities

You will need to be able to work flexibly in response to service needs and the ability to think creatively, effectively managing multiple tasks and priorities.

You will need to be able to liaise in a professional manner with each member of the team, service users and other professionals providing relevant information.

You will be required to ensure the workload of the clinical support team is prioritised to ensure patient safety and meet quality standards.

Please find attached our Job Description for more detail, then if you feel you have what it takes to make a difference, click APPLY!

Job description
Job responsibilities

You will need to be able to work flexibly in response to service needs and the ability to think creatively, effectively managing multiple tasks and priorities.

You will need to be able to liaise in a professional manner with each member of the team, service users and other professionals providing relevant information.

You will be required to ensure the workload of the clinical support team is prioritised to ensure patient safety and meet quality standards.

Please find attached our Job Description for more detail, then if you feel you have what it takes to make a difference, click APPLY!

Person Specification

Essential

Essential

* NVQ 3 Business Administration / Equivalent Experience
Desirable

* Knowledge of Trust electronic record system
Skills

Essential

* ICT skills including Microsoft (especially word processing, spreadsheets and presentations, e.g. Word, Excel, PowerPoint) or equivalent.
* Advanced keyboard Skills
Experience

Essential

* Ability to work with senior members of staff across a large organisation.
Desirable

* Day to day line management
Person Specification
Essential

Essential

* NVQ 3 Business Administration / Equivalent Experience
Desirable

* Knowledge of Trust electronic record system
Skills

Essential

* ICT skills including Microsoft (especially word processing, spreadsheets and presentations, e.g. Word, Excel, PowerPoint) or equivalent.
* Advanced keyboard Skills
Experience

Essential

* Ability to work with senior members of staff across a large organisation.
Desirable

* Day to day line management
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Additional information
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust
Address

Gateway House, Unit 1, Gateway 11 Business Park, Farrier Close, Wymondham

Norwich

NR18 0WF

Employer's website #J-18808-Ljbffr

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