A well established manufacturer providing high quality industrial solutions to over 65 countries worldwide.
Responsibilities
Export Sales Support Coordinator
Location: Southampton
Close to M27 with free parking on-site and good public transport links
Salary: Up to £34,000 per annum
Ref: 1205FR
Main duties:
* To provide excellent customer service and administrative support
* Act as the first point of contact for customers’ enquiries and provide excellent customer support
* Accurately process orders and maintain accurate customer information in the system
* Liaise with supply chain and warehouse teams to update stock levels and ensure sufficient product availability to meet demand
* Work closely with freight forwarders and shipping companies to ensure smooth delivery
* Manage quotations and sales invoices and liaise with finance team accordingly
* Provide after-sales support including; troubleshooting, enquiries on warranties and servicing requests
Candidate's Profile
* Previous experience in a sales office role or with processing orders
* Export or logistics background – Advantage
* Technically minded candidate
* Proactive, confident and dynamic personality
* IT literate
* Fluent in French (written and verbally) – Beneficial
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