HEAD OF MAINTENANCE - Harrogate
Full Time
Competitive rate of pay plus monthly service charge, typically 2,400 annually
37.5 hours
Nestled in the North Yorkshire countryside, Grantley Hall is a five‑star, 17th‑century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award‑winning spa, and a cutting‑edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe.
Key Responsibilities
* Plan and coordinate all installations and refurbishments
* Manage the upkeep of equipment and supplies to meet health and safety standards
* Inspect building structures to determine the need for repairs or renovations
* Review utilities consumption and strive to minimise costs
* Supervise the Maintenance Team, and external contractors, with the support of the existing Maintenance Supervisor
* Coordinate a management system to help increase productivity and accountability
Key Skills, Qualities & Experience
* Confident, self‑motivated and present a professional persona in all circumstances
* Well‑versed in technical/engineering operations and facilities management best practices
* Knowledge of basic accounting and finance principles
* Excellent verbal and written communication skills
* Excellent organisational and leadership skills
* The ability to demonstrate a strong customer service ethos and the ability to deliver consistently high levels of service delivery
* Utmost attention to detail when carrying out tasks
* Previous experience in five‑star hotels is desirable, but not essential
Benefits
* Tips typically over £200 per month (£2,400 per year)
* Complimentary bespoke uniform and chef whites
* Complimentary meals whilst on duty
* Refer a Friend bonus - Earn up to £1000
* Complimentary employee car parking
* Complimentary state‑of‑the‑art onsite gym - with personal trainer support
* 31 days annual leave (including bank holidays) increasing with service
* Professional development opportunities at all levels
* Reimbursement on work shoes, sight tests and professional memberships
* Modern and spacious discounted live in accommodation for eligible roles
* Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support.
* We celebrate success. With an annual awards ceremony as well team events and incentives. Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards.
* Employee Assistance Programme helpline and online support, along with wellbeing champions onsite
* Team Member of the Month Awards
* Discount on Grantley Halls Restaurants, Spa products and Gift Shop
* Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels
* Cycle to work scheme
* Access to Wagestream, allowing you to instantly access your wages
* Simplyhealth - Health cash plan
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