Description:
This privately owned, high-end boutique style hotel in the Royal Borough of Windsor, has a unique opportunity for an experienced energetic General Manager. The hotel has a small number of elegantly designed bedrooms, a stylish restaurant, private dining/meeting areas and a large events space. Job Summary Manage all aspects of the hotel operation; this includes reservations, bedrooms, housekeeping, the restaurant and event space, guest satisfaction, revenue management, staffing & employee development, sales and marketing, brand event programme/partnerships, maintenance and other administration needs. It is essential that the candidate has previous experience as a General Manager plus business development skills in hotel and event sales. This is a hands-on appointment which requires an individual who is able to immerse themselves into this high-end brand and to engage with guests, customers and employees. The role requires a strong focus on inspiring and leading the operations and support teams to hitting targets. The role is full-time, venue based, and the candidate will be required to plan their time/shifts wisely to ultimately support and advance the business. This is a 24-hours, seven days a week operation, and the General Manager will be required to work flexible hours/days. The ideal General Manager will have the following skills/ knowledge/attributes: •Experience in high-end venues with high-net-worth customers •A hands-on approach and keen to become the face of the venue and part of the local community and business network •Strong financial acumen with a keen eye on figures – both sales and costs •Be commercially aware and have the ability to increase sales and hit revenue targets •Be articulate, well presented, and a strong communicator and leader
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