Job Overview
To be an effective and professional on‑site point of contact ensuring the security of our client premises, property and personnel. To provide a flexible service to the customer that accommodates any local requirements or specific requests for contracted services and ad‑hoc duties as agreed by Security Management.
Main Duties
* Protect premises against unauthorised access or occupation.
* Protect property against destruction, damage and theft.
* Comply with Mitie Uniform Policy including PPEs.
* Show valid SIA licences and client issued passes.
* Check IDs, control and register vehicle / pedestrian movements.
* Communicate professionally and courteously.
* Escort and monitor contractors or visitors to site.
* Maintain a check on perimeter and areas of the site for intrusion, fire or flood.
* Conduct regular, highly visible patrols of the site perimeter using tools/PPE and carry out lockups when necessary.
* Handle key issuing procedures.
* Respond to emergencies and assist in evacuations, applying first aid and using defibrillators.
* Complete internal and external patrols, use Mitie software and report faults promptly.
* Monitor CCTV and report faults to client helpdesk.
* Operate all alarm systems for safety and protection.
* Ensure prompt incident, fault or occurrence reporting.
* Ensure health and safety of own and others on site.
* Keep up to date with security guidelines, bulletins and Mitie communications.
* Read, understand and acknowledge Mitie communications.
* Comply with welfare check calls requirements and procedures.
* Comply with data protection regulations (DPA, GDPR).
* Communicate with site and Mitie Management.
* Liaise with emergency services as needed.
* Complete all site documentation: logbooks, incident reports, key registers, attendance sheets.
* Maintain equipment and tools, report faults.
* Be punctual and book in/out through Mitie app.
* Remain in post until relieved.
* Properly hand over shifts.
* Train and support new joiners as required.
* Be always alert and vigilant.
* Carry out all reasonable Mitie management instructions.
* Adhere to company policies and procedures.
Security and Health & Safety
* Ensure health and safety of own and other site users.
* Report health and safety hazards immediately.
* Respond to emergencies and assist in evacuations, applying first aid and defibrillators.
* Stay alert to threats and changes, take appropriate action.
* Use common sense; involve others if threat appears.
* Maintain professional conduct with difficult customers.
* Log incidents promptly for Incident Report process.
* Stay on schedule and demonstrate commitment to Mitie and the client.
What We Are Looking For – Interested Candidates Who Can
* Positively respond to reasonable requests from Mitie supervisor or management.
* Be flexible, prepare to work rolling roster including weekends, nights, bank holidays.
* Respond to client requests within contracted scope.
* Be courteous, helpful and polite.
* Communicate well verbally, formally with a team‑player attitude.
* Be highly motivated, capable of multi‑tasking.
* Have a proactive approach to learning and development.
* Handle varied workload with attention to detail, work on own initiative.
* Have basic IT knowledge.
* Have Counter Terrorism level clearance, SC clearance or be prepared to undergo vetting for CT clearance.
* Have been in the UK for at least 3 years with right to work status.
* Pass vetting checks as per BS7858.
* Work in line with requirements and standards per BS 7499.
* Possess valid SIA Licence for guarding/door supervision and CCTV, or be prepared to undergo CCTV licence‑linked training.
Benefits
Our market‑leading flexible benefits scheme offers options that suit your lifestyle. We provide a virtual GP, financial wellbeing assistance through Salary Finance, access to a flexible benefits platform Choices that includes dental insurance, dining cards, coffee clubs, technology products, high street discounts via MiDeals, cycle‑to‑work scheme, life cover, save‑as‑you‑earn scheme, Mitie Matching Share Plan, Mitie Stars recognition, monthly cash prizes and a chance to win £10,000.
Professional Development
We offer diverse training and development avenues via a wide selection of learning resources.
Diversity and Inclusion
We are committed to an inclusive and accessible recruitment process. If you have a disability or long‑term condition needing reasonable adjustments, please let us know by emailing us.
Company Overview
Since 1987, Mitie’s 76,000 employees maintain companies globally. We are the UK’s leading facilities management and professional services company, serving banking, critical government sites, hospitals and schools.
#J-18808-Ljbffr