Job Overview
To be an effective and professional on‑site point of contact ensuring the security of our client premises, property and personnel. To provide a flexible service to the customer that accommodates any local requirements or specific requests for contracted services and ad‑hoc duties as agreed by Security Management.
Main Duties
* Protecting premises against unauthorised access or occupation.
* Protecting property against destruction, damage and theft.
* Complying with Mitie Uniform Policy including PPEs as may be applicable to each assignment.
* Always displaying valid SIA licences and client‑issued passes, as may be required.
* Effective checking of required IDs, controlling and registering vehicle / pedestrian movements in accordance with site assignment instructions.
* Always communicating professionally and courteously.
* Escorting and monitoring contractors or visitors to site as instructed by Mitie Management.
* Maintaining a check on the perimeter and external/internal areas of the site for intrusion, fire or flood.
* Conducting regular, highly visible patrols of the site on the perimeter boundary using any tools/PPE as supplied and carrying out lockups/lockdowns when necessary.
* Being aware and confident with key‑issuing procedures.
* Responding to emergencies and assisting in all types of evacuations and events that may occur during the shift, including applying first aid and using defibrillators.
* Completing internal and external patrols; confident in using Mitie‑issued software and equipment and promptly reporting faults to the Control Room.
* Monitoring CCTV regularly and reporting any faults as directed to the client helpdesk.
* Operating all alarm systems as available on site for own/staff safety and/or protection of client assets.
* Ensuring a correct prompt response and reporting of any incidents, faults and/or occurrences.
* Ensuring Health and Safety of own and others on site.
* Keeping up to date with security guidelines, bulletins and Mitie communications.
* Reading, understanding and duly acknowledging all communications issued by Mitie, such as Toolbox Talks, Memos, Assignment Instructions, Risk Assessments and Local/Standard Operating Procedures.
* Complying with welfare‑check calls requirements and procedures.
* Complying with all data protection regulations regarding all information accessed during duty, such as under the DPA and GDPR.
* Communicating effectively with site and Mitie Management.
* liaising with emergency services as and when required.
* Duly completing all site documentation including logbooks, Incident Reports, key registers and attendance sheets.
* Keeping all equipment and tools supplied by Mitie in good working order and reporting all faults and defects promptly.
* Being punctual and booking on/off through the Mitie app either manually or using the automated system as may be required.
* Remaining in post until duly relieved.
* Properly handing and taking over shifts.
* Training and supporting new joiners, as and when required by Mitie Management.
* Being always alert and highly vigilant.
* Carrying out all reasonable Mitie management instructions as may be required.
* Adhering to the company policies and procedures.
* Looking out for and immediately reporting any Health & Safety hazards or potential hazards on site.
* Staying alert to any threats or changes within the work environment to take appropriate action to reduce the chance of disruption, loss or damage.
* Using common sense and initiative by immediately involving others if a situation becomes threatening.
* Maintaining professional conduct in the face of difficult situations and challenging customers.
* Completing an accurate, detailed logbook entry as soon as possible after any incident for use in the Incident Report process.
* Keeping to schedules and demonstrating commitment to Mitie and the Client.
What We Are Looking For – Interested Candidates Who Can
* Positively respond to reasonable requests made by Mitie supervisor or management.
* Be flexible and prepared to work a rolling roster, including days/nights/weekends and Bank Holidays.
* Respond to reasonable requests made by the client that fall within the contracted scope.
* Be courteous, helpful and polite at all times.
* Communicate verbally and formally well, at all levels, with a team‑player attitude.
* Be highly motivated and capable of multi‑tasking, coupled with a team‑player attitude.
* Have a pro‑active approach to learning and development.
* Handle a varied workload with attention to detail and work on one's own initiative.
* Have basic IT knowledge.
* Hold Counter‑Terrorism (CT) level clearance or SC clearance.
* Satisfy the vetting checks as per BS7858.
* Work in line with the requirements and standards as per BS 7499.
* Possess a valid SIA Licence for guarding/door supervision and CCTV and/or be prepared to undergo CCTV licence‑linked training.
Benefits
* Our market‑leading flexible benefits scheme provides benefits that suit your lifestyle.
* We have a virtual GP on hand for you and household members, so you can get expert advice by video or phone without leaving home.
* Financial wellbeing assistance through our Salary Finance scheme – access up to 50 % of earned pay before payday for a small fee.
* Salary Finance offers competitive loans.
* Link to our flexible benefits platform, Choices, to customise benefits such as dental insurance, dining cards, coffee clubs, technology products and more.
* Access to high‑street discounts from thousands of retailers, gyms and more through the MiDeals platform; plus a cycle‑to‑work scheme.
* Life cover equal to your annual salary or a minimum of £10 000, giving peace of mind for dependants.
* Save‑as‑you‑earn scheme and a Mitie Matching Share Plan (potential free shares).
* Mitie Stars rewards – cash prizes each month and a top prize of £10 000 at year‑end.
* Career progression priority with diverse training and development opportunities.
* Commitment to an inclusive and accessible recruitment process.
Our Commitment to Diversity & Inclusion
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (e.g. dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at [EMAIL].
Join Our Mitie Team
* Apply Now
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