This is a remote position.
Job Title:
Business Development Manager
Department:
Sales Division
Reports To:
Head of Sales
Hybrid working: Home and Field, with one day a week in Warwickshire
Responsible For:
Developing and advising organisations on learning and development opportunities within the company's training portfolio.
Role Purpose:
To position the company as a leader in Learning & Development (L&D) by establishing partnerships with businesses and promoting tailored training solutions that meet workforce needs.
Date Reviewed:
September 2024
Key Responsibilities:
Introduce large, levy-paying employers to the company’s range of training services, effectively communicating opportunities to relevant stakeholders and decision-makers.
Engage in partnership development and account management, aligning with company policies and collaborating with organisations to support growth and financial goals.
Present the company’s seamless, plug-in Learning and Development services through appropriate communication methods.
Achieve strategic business objectives for revenue, learners, and client accounts while adhering to corporate social responsibility policies.
Collaborate with the Senior Management Team to develop and implement strategic development plans within the sales division.
Take responsibility for partnership development, account management, and performance monitoring, ensuring financial targets are met.
Deliver high-quality services to all clients, reflecting the company’s customer-centric approach.
Develop and diversify the company's apprenticeship offerings and design commercial programs that meet client needs.
Regularly update the company CRM system to track activity, contract success, learner enrolment, and retention rates.
Build and maintain links with key national and local partner organisations to ensure training offers are aligned with employer and learner needs.
Collaborate with internal teams to ensure systems and processes create a safe, supportive learning environment. Ensure all safeguarding protocols are followed.
Complete administrative tasks and provide documentation as required.
Liaise with colleagues across departments to support shared goals.
Adopt and promote the company’s cultural pillars to maintain a positive working environment.
Support staff development activities, including identifying training needs for employees across the organisation.
Actively promote equal opportunities policies.
Undertake additional duties as required within the scope of the role.
General Responsibilities:
Contribute to the promotion and implementation of the company’s Equality and Diversity policies.
Help establish and maintain effective communication systems with clients and learners.
Ensure the company meets its performance targets.
Prepare and present reports to the Senior Management Team to aid in decision-making and performance monitoring.
Company Development:
Work with managers and colleagues to:
Support the company’s continuous improvement strategy.
Help the company achieve excellence through innovation and best practices.
Ensure all company policies are followed and implemented effectively.
Enhance the company’s profile as a regional and national leader through promotional activities and events.
Method of Working:
Staff are expected to work effectively as part of a team, delivering high-quality support to organisations, clients, and learners.
Public Relations:
Staff must project a professional image to external stakeholders, promoting the company’s commitment to delivering high standards of service.
Safeguarding:
The company is committed to creating a safe learning environment for all and prioritises the welfare of vulnerable groups. All staff are expected to share this commitment.
Person Specification:
Job Title:
Business Development Manager
Reports To:
Head of Sales
Qualifications:
Degree or equivalent qualification (Desirable)
Professional business-related qualification (Desirable)
Experience:
Minimum of 3 years’ experience in business development, preferably in the education and skills sector (Essential)
Experience in corporate account management, developing senior-level relationships (Essential)
Experience in preparing tenders, proposals, and propositions to win new business (Desirable)
Proven ability to identify revenue growth opportunities and implement key account management strategies (Essential)
Experience providing consultancy/advisory services and linking program solutions to business objectives (Essential)
Supporting senior leadership and operational departments to measure ROI for levy-paying accounts (Essential)
Engaging with senior business leaders to maximise ROI from apprenticeship levy budgets (Essential)
Knowledge, Skills, and Abilities:
Ability to engage effectively with senior management across sectors (Essential)
Understanding of internal systems and processes that support client services (Essential)
Ability to provide creative apprenticeship solutions aligned with talent management and business growth (Essential)
Knowledge of government policy, funding compliance, and regulations related to Apprenticeships and Skills (Essential)
Understanding of local/regional economic priorities and key skills gaps (Desirable)
Ability to work autonomously across the UK (Essential)
Strong communication skills and relationship-building abilities (Essential)
Ability to prioritise tasks and meet deadlines effectively (Essential)
Track record of meeting account management performance targets (Essential)
Proficient in Microsoft Office and CRM software (Essential)
Understanding of marketing strategies via social media, email, and telephony (Essential)
Familiarity with curriculum levels in Further or Higher Education (Essential)
Other Requirements:
Flexibility to respond to role demands (Essential)
Commitment to the company’s induction program (Essential)
Clean driving licence and access to a vehicle (Essential)
Strong understanding of equal opportunities and safeguarding (Essential)
Personal Attributes:
Commitment to equal opportunities (Essential)
Enthusiasm for professional development (Essential)
Ability to motivate staff at all levels (Essential)
Open and supportive communication style (Essential)
Flexibility regarding working hours, including occasional evenings and weekends (Essential)
Driven to achieve agreed goals (Essential)