Job Title: People Partner – Maternity cover
Reports to: Senior People Partner
Location: Work remotely or from our London Office
Kooth is a fast‑growing business with a social purpose. Listed on the London Stock Exchange (LSE:KOO), our mission is to provide welcoming and effective digital mental health support. Working in partnership with the NHS, we are already the UK’s largest digital mental health platform for young people aged 10‑25. We use the collective insight from over one million hours of professional support we have provided to guide people to self‑help, community support, and professional help that matches their wants, needs, and goals in life.
Role Objective
To work in partnership with managers and people team colleagues to shape, develop and deliver people plans and solutions in line with the needs of the business. Support, guide, and advise staff and managers by providing people management and development support across designated departments.
Key Components
* Coach and Support Managers – 40%
* Employee Relations – 30%
* Drive People Strategy – 20%
* Projects and Initiatives – 10%
Main Responsibilities
* Collaborate with departmental managers to develop and implement people strategies that support engaged and high‑performing teams.
* Work closely with managers to understand departmental needs and create targeted people strategies.
* Provide managers with an HR advisory and coaching service to ensure they have the necessary knowledge and skills to encourage employee engagement and high performance.
* Drive performance and engagement by implementing and fostering a feedback culture within a business area.
* Proactively coach and guide line managers to help them support their teams to achieve departmental and business objectives.
* Actively monitor employee engagement and provide departmental action plans to improve engagement and well‑being.
* Partner and support Employee Relations to ensure fairness and consistency with all practices and procedures.
* Ensure that the advice provided is clear, consistent, and in accordance with company policy, current employment legislation, and best practice approaches.
* Lead or support the development and review of People Policies and Processes, ensuring up‑to‑date legal and best practices are incorporated.
* Manage and support complex employee relations issues, ensuring formal procedures are managed promptly and fairly.
* Promote fairness and equity in the workplace, alongside the DEIB strategy.
* Use data to inform and drive the people strategy and decision‑making: review data regularly, produce HR management information, analyse trends and metrics, develop solutions and programs.
* Collaborate with global people team colleagues to support continuous improvement and deliver the People Strategy: work as part of the global people team, contribute to developing the global people strategy, ensure best practice and innovation across the employee lifecycle.
Requirements
Technical Skills
* Good working knowledge of employment legislation and its application
* HR generalist experience throughout the employee lifecycle
* Experience in managing employee relations and related processes
* Communication – acting with tact, diplomacy and confidentiality
* Coaching and supporting managers
* The ability to analyse and report on HR information and data
* DEI knowledge and experience for the employee lifecycle
Power Skills
* Ability to influence stakeholders at all levels
* Project management skills
* Decision making
* Business awareness
* Resilience and ability to cope with, and resolve conflict
* Work independently and proactively
Education and Qualification
* CIPD Level 5 or relevant experience within an HR role
Benefits
* Competitive salary – dependent on experience, up to £48,000
* Generous annual leave – 28 days plus public holidays
* Professional development – yearly training programmes to enhance skills
* Financial security – pension contributions and annual company share option awards
* Health and well‑being – comprehensive AXA plan and Employee Assistance Programme (EAP) with 24/7 telephone mental health support and GP consultations
* Life assurance – up to four times your annual salary
* Flexible working – remote working and flexible schedules
* Lifestyle benefits – Cycle to Work Scheme and Incapacity Income Protection
EEO Statement
At Kooth, we are committed to fostering an inclusive and diverse workplace that values and embraces the unique contributions of every individual. We believe in equal opportunities for all, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, or other protected characteristics. Our recruitment, hiring and employment practices are free from discrimination; every employee is treated with respect and dignity. We are dedicated to providing reasonable adjustments to applicants and employees with disabilities or who require accommodations. We maintain safeguarding responsibilities for children, young people and vulnerable adults, applying robust recruitment and selection procedures, including DBS checks.
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