Job Title: Personal Banker
Location: Golders Green
Salary: £25,500 per annum
Job Type: Full-Time, Permanent
About the Role
We're currently seeking an enthusiastic and customer-focused Personal Banker to join our team in Golders Green. This is an exciting opportunity for someone with a strong background in customer service or banking to take the next step in their career.
As a Personal Banker, you will play a key role in supporting the branch to achieve its sales goals by delivering first-class service to existing clients and by helping to attract and retain new clients. You'll be part of a dynamic, professional team where your contributions truly matter.
Key Responsibilities
1. Build and maintain strong client relationships, identifying new business opportunities through referrals, internal networks, and personal connections.
2. Deliver superior customer service, handling phone and email enquiries efficiently and professionally.
3. Promote the bank's products and services by understanding customer needs and offering tailored solutions.
4. Process new account applications and service requests, including account openings, remittances, postal services, and cheque despatches.
5. Support anti-money laundering (AML) compliance by preparing risk matrice...