Company Description
Relais & Chateau at Thornbury Castle are seeking a Weekend Housekeeping Assistant to join our professional and hardworking Front of House team. You will be working in a unique and beautifully restored Castle creating truly memorable and impressive 5* experiences for our guests.
About Us
Set on 15 acres of beautiful land, Thornbury Castle Hotel is the only Tudor Castle operating as a hotel in England. The Castle has recently undergone a multi-million pound refurbishment, bringing back to life the regal grandeur of its past. Located 20 minutes’ drive from Bristol, it offers 26 rooms and suites, an award-winning restaurant, bar, and two meeting and conference spaces.
Our goal is to deliver "refined and personalised hospitality" to enable our hotel to be a place where all guests can relax, enjoy themselves, and have a break from normal life. To make guests feel like royalty in a unique place with unique people.
Job Description
* £12.42 per hour (depending on experience)
* Part-time permanent position – weekends only: 10:30am to 2:30pm
* May include one evening turndown shift per week
* Ensuring bedrooms and bathrooms are cleaned to a high standard, including vacuuming, polishing, and refreshing linen and towels
* Cleaning and tidying public areas for guest readiness
* Restocking guest room supplies, including linen, amenities, and collaterals
* Engaging with guests when required
* Reporting maintenance deficiencies to the housekeeping manager
Qualifications
* Full training provided; physical demands of cleaning rooms are acknowledged, but support is available from a dedicated team
Additional Information
* Share of service charge and tips every month
* A paid day off on your birthday
* Complimentary stay at the castle after passing a 3-month probation period
* Training programs with internal and external professionals, plus access to online training facilities
* Staff and family rates on hotel accommodation and discounts on food and beverages
* Recognition and career development programs
* Uniform and meals provided during shifts, with free parking
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