Holiday Inn Express London — Heathrow T5 is ideally located close to the M4, M25 and M40 – providing easy access from all directions. This Heathrow Terminal 5 hotel is well-positioned for touring Windsor Castle, Henley, Legoland and Thorpe Park. Twickenham Rugby Stadium, Wembley Stadium and Wembley Arena are also within easy reach. Additionally, the hotel is a short drive from Brunel University making it a convenient choice for visiting family or attending university open days. The hotel offers tastefully furnished bedrooms, with plush duvets and a choice of pillows for a truly restful sleep. Guests start the day with the complimentary Express Start Breakfast and enjoy a variety of dining options including a Guest Lounge and Great Room Restaurant and Bar. Here at Crimson Hotels, we know our team members are key to our success. That’s why we’re passionate about offering limitless opportunities for career progression, personal growth as well as a supportive and empowering work environment. Not only that, we also offer a host of exceptional team member benefits too. We’re looking for an experienced and friendly Housekeeping Supervisor who has an exceptional eye for detail and delivers flawless service to join our team. As a Housekeeping Supervisor you will play a key role in ensuring efficient housekeeping operations up to hotel brand standards, provide excellent guest experience and achieve 100% guest satisfaction. Your key duties will include: Allocate work duties to Team Members. Perform routine inspections of rooms, service areas, store rooms and corridors. Report and log any maintenance defects found in the rooms and assigned areas. Manage, efficiently, stock control and the maintenance of equipment Assist in monitoring and controlling housekeeping procedures, including lost and found, key control, security and emergency procedures. Personal qualitites As well as having previous experience in a Housekeeping supervisory role, you’ll have an absolute commitment to delivering exceptional level of guest service, a charismatic personality with good communication and organisational skills. You’ll have a can-do attitude and be able to respond flexibly to different guest requests and situations. A good command of the English language is essential. Benefits Fantastic room discount within Crimson hotels and across the worldwide IHG brand of hotels My Crimson Reward and Recognition scheme (ratail discounts, well-being), employee instant rewards and £200 employee of the month e-voucher 28 days days annnual leave with an ddditional annual leave day for your birthday Access to Private Healthcard Plan, eg financial assistance towards the cost of healthcare Superb training and developmentappropriate to role Complimentary refreshments and freshly cooked meals whilst on duty Free parking on site Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Crimson Hotels is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.