TikTok Shop Account Manager with Spanish
Philips is seeking a proactive and consumer‑centric Account Manager to join our TikTok Shop Spanish team.
About the Role
You will be responsible for managing and nurturing relationships with our TikTok Shop Agency Partner and TikTok Shop HQ, whilst driving our commercial and engagement objectives forward on the platform. This role requires excellent communication skills, a deep understanding of e‑commerce, commercial strategy and the power of social media on the consumer decision journey.
Responsibilities
* Drive the sell‑out (GMV) performance on TikTok Shop Spain in line with objectives, and manage the sell‑in of our TikTok Shop agency partner.
* Work closely with the Marketing Manager to deliver content engagement metrics.
* Be responsible for all lower‑funnel activations on the platform, with a particular focus on TikTok Shop Lives.
* Manage portfolio and pricing strategy for the platform, in line with brand guard‑rails.
* Co‑create with the Marketing Manager a FY activation plan aligned with the incubator team objectives.
* Work closely with the Philips TikTok Shop Agency Partner to deliver the activation calendar and ensure all content deliverables are aligned with Philips brand guidelines.
* Manage A&P and promo spending for the channel – key user for SAP.
* Track performance across GMV, content engagement and outputs, and optimise where needed.
* Develop strong relationships with the TikTok Account Management Team to secure brand and commercial unlocks for Philips.
* Support the Marketing Manager with planning and delivery of content, affiliate outreach and ads.
* Stay up to date with the latest trends on TikTok and weave best practice into Philips content plan.
Qualifications
* Minimum of 5 years of National Account Management experience with a strong background in e‑commerce.
* Experience working within a global, brand‑led, consumer‑focused organization.
* Fluent in Spanish.
* Hands‑on experience managing P&L responsibilities.
* Proficient in creating impactful presentations and confident using PowerPoint.
* Strong track record of optimizing the customer decision journey and enhancing user experience.
* Excellent stakeholder management capabilities, able to align and influence across diverse teams.
* Passionate about new technologies and eager to grow and develop skills.
* Team‑player, great communicator, comfortable working with different stakeholders.
How We Work Together
We believe that we are better together than apart. For our office‑based teams, this means working in‑person at least 3 days per week.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
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