ABOUT THE POSITION
With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye-catching visual displays, addressing customer inquiries, and running an efficient checkout process, our associates create memorable customer experiences while supporting Columbia Sportswear Company's mission of "Connecting Active People with Their Passions."
As a Retail Associate, you will represent our Company, Brands, and products to our consumers. You will serve consumers and share product information to help them find products that meet their needs. Retail Associates support the flow of products into the store and onto the sales floor to ensure product representation and accessibility. You will contribute to store profitability through accurate and efficient process execution and support the Store Leadership team in our mission.
HOW YOU'LL MAKE A DIFFERENCE
* Maintain store and visual merchandising, cleanliness, and safety standards; restock merchandise from stock rooms and inventory locations.
* Perform cash register transactions (sales, returns, exchanges) efficiently and accurately; connect consumers to loyalty programs.
* Contribute to store profitability by accurately processing incoming and outgoing products.
* Respond to consumer questions regarding product features, benefits, and availability; understand their needs and assist with buying decisions. Support company values to enhance the customer experience and teamwork.
* Acquire necessary knowledge about products, policies, procedures, and programs for daily operations.
YOU HAVE
* No specific education required; High School Diploma or GED preferred.
* Up to 2 years of experience in a related position or field.
* Experience interacting with and serving consumers.
* Skill operating inventory and POS systems, along with other retail software tools.
* At least 16 years of age.
JOB CONDITIONS
* Active environment requiring constant movement; may involve physical tasks like lifting up to 40 lbs., exposure to dust and noise.
* Occasional work in specific locations.
* Ability to communicate clearly with others.
* Flexible schedule availability, which may change seasonally or based on business needs, adhering to all applicable laws.
This description provides a general overview of the role's scope and responsibilities within the company.
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