Overview
Become a Retail Sales Assistant at The Works. This is a 12 hour contract. You’ll be part of a mission to inspire reading, learning, creativity and play, helping customers discover products that spark imagination and creativity.
You’ll be the heartbeat of our retail store by greeting customers with a warm smile and helping them leave excited to unlock their imaginations. Your passion for our brand and products will be contagious and motivate customers to return for more inspiration and products that satisfy their creative needs.
Some of our colleagues are BookTok influencers or Instagram creatives, crafting content with our in-store products — that’s encouraged and supported.
Responsibilities
* Greet customers and assist them in finding products that meet their creative needs
* Provide excellent customer service to ensure customers leave the store happy and inspired
* Support store operations and merchandise presentation to maintain a welcoming shopping environment
* Keyholder responsibilities: open/close the store and run the store when needed (holidays, days off, sickness), with training provided
Skills / Behaviours
* Genuine and authentic: positivity, creativity, and passion for our brand shine through
* Resilient champion: able to handle a fast-paced retail environment and multitask effectively
* Stock magician: manage deliveries, sorting, pricing, and merchandising
Keyholder Details
If you’re over 18, you’ll join as a keyholder. You’ll receive an additional keyholding pay enhancement when in keyholder duties.
There are opportunities to train and grow, with support for learning and development.
Our Perks
* 25% colleague discount, plus exclusive double discount days
* MyWorks: access exclusive online discounts
* Family Friendly Leave with enhanced maternity, paternity and adoption pay
* Holiday: 28 days including bank holidays (33 days for Deputy and Store Managers)
* Can-Do Academy: training and development
* Wagestream: access up to 50% of earned wages early
* Share Scheme: own a piece of The Works
* 24/7 support for you and your family via Retail Trust
* Healthcare Cash Plan for everyday healthcare costs
* Long service awards, pension, life assurance, Cycle to Work and charity giving
Seniority level
* Entry level
Employment type
* Part-time
Job function
* Sales and Business Development
* Retail
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