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About the role
Telesales Advisor
Location: Peterlee, County Durham
Job Type: Full-time
Salary: £25,000-£25,500 + Commission + Benefits
Company Overview
Well-established leader in the utilities sector, providing essential services to households and businesses nationwide. Committed to delivering top-notch service and innovative solutions that drive growth and success. We are expanding and looking for an enthusiastic, target-driven Telesales Advisor to join our team on a permanent basis.
Role Overview
As a Telesales Advisor, you will nurture relationships with potential and existing customers over the phone, focusing on selling utility services, identifying customer needs, and providing tailored solutions. You will work in a fast-paced environment, meet sales targets, and contribute to the company's success.
Key Responsibilities
1. Make outbound calls to prospective and existing customers to close sales deals.
2. Identify customer needs and present appropriate products and services.
3. Build and maintain strong customer relationships through effective communication and follow-ups.
4. Keep accurate records of customer interactions and sales in the CRM system.
5. Collaborate with the team to share best practices and improve sales strategies.
6. Stay informed about the latest developments in the utilities sector and competitor offerings.
Key Requirements
1. Proven experience in a telephone sales or telesales role.
2. Strong communication skills to engage and influence customers over the phone.
3. Target-driven and motivated by achieving sales goals.
4. Ability to build rapport quickly and maintain customer relationships.
5. Resilient, self-motivated, and able to handle rejection.
6. Ability to work well in a team and contribute to achieving collective goals.
What We Offer
1. Competitive salary with an attractive commission structure.
2. Comprehensive benefits package, including employee perks such as an onsite gym and restaurant, and discounts.
3. Full training and support to help you succeed.
4. Opportunities for career development and advancement.
5. A positive and collaborative work environment.
How to Apply
If you’re ready to join a dynamic and growing team as a Telesales Advisor, we want to hear from you.
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