Position: Trade Counter Assistant / Administrator
Location: Stockport
Hours: 7:30am-5:00pm Monday - Friday (No Weekends)
Salary: £33,000- £35,000p/a DOE
We are seeking a reliable, customer-focused Trade Counter Assistant to join a busy branch. The successful candidate will be a friendly first point of contact for customers, comfortable dealing with customers face to face and providing excellent customer service. This is a varied role that combines customer service, administration and light warehouse duties.
Key responsibilities
Greet and assist customers at the trade counter, offering product advice and support
Process orders accurately via phone, email and at the counter
Complete administration tasks including replying to enquiries, invoicing, data entry and record keeping
Pick and pack orders from the warehouse for customer collection or dispatch
Maintain stock levels, undertake basic stock checks and keep the counter and store area organised
Handle cash and card transactions and operate EPOS systems
Coordinate with colleagues to ensure timely order fulfilment and excellent service
Skills and experience required
Proven experience in customer service and face-to-face sales
Experience with administration tasks and order processing
Familiarity with warehouse work and order picking processes
Accurate data entry and good numeracy skills
Strong communication and interpersonal skills
Ability to work under pressure and manage competing tasks
Physically able to lift and move stock as required
Basic IT skills (email, MS Office and EPOS systems)
Please contact Nicola at HRGO recruitment for more information on (phone number removed) or email