Job Description
Warehouse Supervisor
Location: BR5 3FQ (Orpington, Greater London)
Job Type: Full-Time
Salary: £35,000 - £45,000 per annum
The Role
We're seeking an experienced Warehouse Supervisor to lead operations in our fast-paced, multi-client warehouse. You'll bring strong leadership, hands-on operational experience, and a solid understanding of eCommerce fulfilment to ensure accurate and timely dispatch while meeting client-specific requirements.
Key Responsibilities
* Oversee daily warehouse operations: goods-in, storage, pick/pack, and outbound shipments.
* Manage a diverse team, including rota planning, task assignment, and productivity.
* Coordinate operations across multiple client accounts with unique requirements.
* Improve pick accuracy, packing standards, and dispatch timelines, especially for eCommerce.
* Maintain accurate stock records and inventory integrity through cycle counts.
* Collaborate with customer service, logistics, and account managers for smooth service delivery.
* Train new staff on processes, systems, and health & safety.
* Identify and implement process improvements for efficiency and customer satisfaction.
Requirements
* Minimum 2 years' supervisory experience in a warehouse or logistics setting.
* Strong knowledge of eCommerce fulfilment (pick/pack, courier integration, returns).
* Experience in a multi-client or 3PL environment is highly desirable.
* Good IT literacy and WMS/order management software experience.
* Excellent organizational and communication skills.
* Strong attention to detail and adaptability in a dynamic setting.
* Forklift licence beneficial.
Benefits
* Competitive salary and annual performance reviews.
* Fast-paced, team-oriented work environment.
* Opportunities for career growth and training.
* On-site parking.
* Be part of a growing company focused on operational excellence.