Overview
As a Travel Consultant, you will play a pivotal role in crafting unforgettable travel experiences for our clients. Your expertise in the travel industry and knowledge of various destinations will enable you to provide tailored recommendations that meet our clients' needs. This position requires a passion for travel, exceptional customer service skills, and the ability to work collaboratively within a dynamic team environment.
Responsibilities
* Engage with clients to understand their travel preferences and requirements.
* Provide expert advice on destinations, accommodations, and travel itineraries.
* Book flights, hotels, and other travel arrangements while ensuring accuracy and attention to detail.
* Maintain up-to-date knowledge of travel trends, regulations, and industry developments.
* Handle client inquiries and resolve any issues that may arise during the booking process or while travelling.
* Build and maintain strong relationships with clients to encourage repeat business and referrals.
* Collaborate with suppliers and partners to secure the best rates and services for clients.
Qualifications
* Minimum 2 years previous experience in UK based travel agency roles is highly desirable.
* Strong communication skills with an emphasis on customer service excellence.
* Ability to work effectively in a team-oriented environment while also being self-motivated.
* Proficient in using booking systems and travel-related software is an advantage.
* A keen interest in travel and cultural experiences, with a willingness to learn about new destinations.
* Excellent organisational skills with the ability to manage multiple tasks simultaneously. Join us as a Travel Consultant and embark on a rewarding career where your passion for travel can flourish
Job Types: Full-time, Part-time, Permanent
Expected hours: 16 – 40 per week
Benefits:
* Company pension
Experience:
* UK Travel Agency: 2 years (required)
Work Location: In person