Credit Control – Responsibilities
* Working with the Credit Control Team Leader to collect overdue balances, ensuring company debt levels are kept within targeted parameters and assist with the day to day running of the department.
* Contacting customers via telephone and email to collect outstanding debts.
* Maintenance of credit control records, ensuring notes and contact details are accurate and up to date at all times.
* Managing a busy portfolio of customers, building relationships to help recover debt and resolve queries.
* Resolve invoice queries with internal teams and external customers and monitor to ensure the query is followed through to resolution.
* Manage internal credit requests for accounts on stop or over their credit limit, that require further work or supply of parts, referring to the relevant authorised person in a timely manner.
* Processing and reconciliation of bank/cheque payments, swiftly and accurately.
* Taking customer payments via credit card over the phone and posting to their account.
* Ensure monthly statements and credit control letters are sent out to all customers, in line with the agreed time frames.
Organisational Context
We are seeking Preventative Maintenance Engineers. You will be responsible for servicing, health checks, pre-delivery & used inspections.
We are looking for Field Service Engineers to join our family business representing the leading brand JCB, across the South West and South Wales.
Locations: Various across our South West and South Wales depots
Contract: Full Time
Application closing details: Closes
Requirements
* Proven track record in a similar credit control position
* Strong communication skills, both written and verbal
* Excellent time management
* High attention to detail and numerical accuracy
* Able to work on your own initiative, take ownership and work effectively under pressure
* The ability to identify and escalate any issues of concern
* Knowledge of risk awareness and control
* Proficient in Microsoft Excel, Word & Outlook
* Working experience of accounting software
Company Overview
Holt JCB Limited is a leading distributor of JCB machinery, providing high-quality equipment, parts, and services to customers across the South West and South Wales. With a strong reputation for excellence and customer service, we are looking for a proactive Inside Sales Executive to join our team in Avonmouth.
Location: Avonmouth, Bristol
Contract: Full time
Closing details: Closes
Established in 1979, Holt JCB is the appointed JCB Dealer for South West England and South Wales. We operate seven depots across the region which act as hubs for our local sales, parts, attachments and service teams. We deliver first-class customer care so that our customers choose Holt JCB as their supplier of choice.
Benefits
* Competitive Salary
* 23 days holiday plus bank holidays
* Free onsite parking
* Mobile-based roles (Areas in the South West of England, including Cheltenham, Bristol, Blandford, Exeter)
Full Time
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