National Grid
We are one of the world’s largest investor-owned energy companies, committed to delivering electricity and gas safely, reliably and efficiently to the customers and communities we serve.
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The UK has set out its ambition to be net zero by 2050 and the energy industry is responding – together we are building a cleaner, greener Britain.
As part of a newly formed Security Incident Management team, within the ESO Security department in DD&T, we're now looking for an Incident Response Manager. They will lead and develop a team of Incident Response Specialists and Security Analysts, to establish a new Security Incident Response function, including the development of new governance, plans and processes. This team will be responsible for responding to Cyber and Physical security incidents, documenting lessons learnt, and developing Incident Response readiness plans and processes. They will also have responsibility for the exercise and testing programme.
This role can be based from Wokingham, Warwick or Glasgow, and we continue to offer hybrid working from office and home.
About us
As Great Britain’s electricity system operator (ESO), we sit at the heart of the electricity system, using our outstanding engineering and commercial expertise to balance electricity supply and demand. Ultimately, we keep the electricity flowing directly to where it’s needed, second by second.
Becoming the Future System Operator
In 2021, government and Ofgem jointly consulted on proposals for an expert, impartial Future System Operator (FSO) with responsibilities across both the electricity and gas systems, to drive progress towards net zero while maintaining energy security and minimising costs for consumers. In October 2023, the Energy Act 2023 was passed, legislating for this Future System Operator to be created.
The ESO, including all of its existing roles, will be at the heart of the new Future System Operator. We will be taking on additional roles across vectors and sectors to create an organisation with a whole energy system mindset; enabling us to identify solutions to our energy system that are more sustainable, secure, and affordable for all.
The FSO will be set up as a public corporation with operational independence from government – bringing parties together to support optimised decision making and action. As now, it will be licenced and regulated by Ofgem through price control agreements. It is anticipated that the new organisation will be up and running in 2024.
The time to act on climate change is now. As part of our team, you won’t just be touching the lives of almost everyone in Great Britain – you’ll be shaping the way we use and consume energy for generations to come.
Key Accountabilities
* Manage and mentor a team of analysts, supporting personal development and training.
* Develop an industry leading capability to respond to cyber and physical security incidents, ensuring resilience for the future system operator and the whole energy sector.
* Develop and maintain incident response plans, processes, and supporting documentation, ensuring quality and completeness.
* Deliver information in formal reports or as presentations and briefings to internal and external customers.
* Drive continuous improvement and personal development.
* Collaborate with other business departments to understand roles and responsibilities during an incident and build consistent response plans.
* Collaborate with other business department, Security Operations, and Threat Intelligence in planning and delivering a Security exercise and testing plan.
* Develop relationships with government and energy sector stakeholders to improve understanding of incident response requirements for the future system operator and the whole energy sector.
* Take active involvement in industry forums and research groups.
* Implement the Incident Response process effectively to ensure effective remediation and restoration in the event of a security incident.
* Understand the need for, opportunities, and limitations of response capabilities, ensuring that incident investigations are timely and effective.
* Support knowledge sharing between the Incident Management function and other teams.
About you
* Knowledge of best practice and industry leading incident management frameworks.
* Experience in a technical discipline associated with Incident Response.
* A desire to take on an active leadership role, remaining engaged and active in the team deliverables.
* Team player and adept at working in multi-disciplinary and diverse teams.
* Strong communication and collaboration experience to effectively manage teams through incident response.
* Proven analytical skills and capable of solving new and complex problems.
* Excellent written and verbal communication skills with the ability to communicate the impact and importance of detailed technical information to non-technical and senior audiences.
* Managing and building relationships with customers and stakeholders.
* Previous experience in critical national infrastructure or similar sector, involving the analysis and delivery of threat intelligence.
What you'll get
A competitive salary between £55,000 – 70,000 – dependent on experience and capability.
As well as your base salary, you will receive a bonus of up to 15% of your salary for stretch performance, 28 days annual leave as standard, and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%.
You will also have access to a comprehensive benefits package tailored to support your well-being and professional success. From a competitive salary to flexible work arrangements, we promote your work-life balance. Enjoy fit for purpose wellbeing and lifestyle offerings, ongoing skill development aligned to our Purpose and Values, and be part of a supportive community that values your individuality and where you can belong.
More Information
This role closes on 05/02/2024 at 23:59, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary.
We work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office.
We're committed to building a workforce that represents the communities we serve, and a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.
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