Robert Half are assisting a global market leading marketing organisation to recruit a Mac Support Engineer on a 6 month contract - £170-£270 per day - London based
Role
1. The Mac Support Engineer will provide support for Mac systems and applications
2. Great customer service skills
3. Troubleshoot and diagnose technical issues
4. Monitor and maintain system performance
5. Provide guidance and advice on system optimisation
Profile
6. The Mac Support Engineer will have 1-3 years' experience supporting Mac environments
7. The Mac Support Engineer will have experience with support ticket management and tracking (JIRA Service Desk preferred)
8. Strong customer service, problem-solving, and teamwork abilities
9. Technical knowledge of Mac OS, iOS, and Android
10. Technical knowledge of modern Windows OS
11. Network fundamentals (laptop connectivity, VPN, printing)
12. Basic knowledge of audio/video troubleshooting and support
Company
13. Global social media organisation with offices in London
14. £170 - £270 per day, depending on experience
Salary & Benefits
The salary range/rates of pay is dependent upon your experience, qualifications or training.
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training.