Our Client
The Talent People is partnering with a well-established quick-service restaurant (QSR) brand with a strong and long-standing presence across Singapore. The organisation operates a wide network of outlets and is recognised for its commitment to operational excellence, service quality, and people development. It is seeking to appoint experienced Restaurant Managers as part of its continued growth and expansion strategy.
Position: Restaurant Manager
Location: Central Region, Singapore
Employment Type: Full-Time, Permanent
About the Role
As Restaurant Manager, you will have full accountability for the end-to-end operations of your outlet. You will lead a team of outlet staff and assistant managers, driving performance across service quality, cost management, people development, and customer experience. This is a senior operational leadership role suited to individuals with a proven track record in F&B or QSR management who are ready to own outcomes at the outlet level.
Key Responsibilities
* Take full ownership of daily outlet operations, including front-of-house, back-of-house, and administrative functions
* Lead, coach, and develop a team of assistant managers and crew members to consistently deliver service and product standards
* Drive outlet performance across key metrics including sales, labour cost, wastage, and customer satisfaction
* Build and maintain a strong service culture, ensuring all customer feedback is addressed promptly and professionally
* Ensure full compliance with food safety, hygiene, and workplace health and safety regulations at all times
* Oversee inventory management, procurement, and cost control initiatives
* Manage manpower planning, scheduling, recruitment, onboarding, and ongoing staff development
* Enforce compliance with the organisation's SOPs, brand standards, and operational policies
* Prepare and review outlet performance reports, identifying gaps and implementing corrective actions
* Liaise with regional or area management on operational updates, campaigns, and strategic initiatives
Requirements
* Minimum 3 years of experience in a Restaurant Manager or equivalent outlet leadership role within the F&B, QSR, or hospitality industry
* Demonstrated ability to lead and develop teams in a high-volume, fast-paced environment
* Strong commercial acumen with experience managing outlet P&L or cost-related KPIs
* Excellent interpersonal, communication, and problem-solving skills
* Operationally hands-on with a high standard of personal accountability
* Comfortable working on rotating shifts, including weekends and public holidays
* Relevant certifications in food hygiene or workplace safety will be advantageous
What's on Offer
* Full ownership of outlet operations with direct impact on business outcomes
* Structured career development pathway within a large, established organisation
* Competitive remuneration with performance-linked incentives
* A collaborative and people-first leadership culture
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