MOJ Team Leader - Bristol
We are looking for a Non-Motor MOJ Supervisor / team leader to join a claimant injury department based in Bristol. This would be suitable for an experienced Manger to supervise and provide technical guidance to a team of claimant personal injury case handlers whose caseloads will consist of MOJ non-motor personal injury cases. This role would be well suited to an experienced Manager looking for a new challenge, to build on their management skills and who can use their experience to assist case handlers.
Duties/Responsibilities
* Day to day supervision of a team of claimant personal injury case handlers
* Providing case planning assistance and completing supervisor reviews
* Answering technical queries
* Ensuring all SLAs and KPIs are adhered to
* Providing training and guidance to case handlers
* Carrying out 1-2-1's and appraisals for the team
* Complete email and post supervision for the team
Skills/Competencies Required
* The successful candidate will have a good knowledge of MOJ personal injury cases and experience of running claims on the MOJ portal
* Non-motor personal injury experience would be preferable, but not essential.
* Excellent organisational and written and verbal communication skills
* The ability to work to tight deadlines and meet targets
* Ability to use own initiative and work to strict deadlines
BCL Legal is an equal opportunities employer.
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