Account Manager - South Region - England, Are you ready to take the next step in your security management career?Join us and help shape a safer, stronger future — for our clients, our teams, and our communities.At Ward Security, we’re looking for a driven Account Manager to take ownership of a key client portfolio within our South Region.If you’re a confident leader with a passion for operational excellence, people development, and client satisfaction, this is your opportunity to play a pivotal role in shaping the future of a growing and respected security business.The RoleAs Account Manager, you’ll be fully accountable for the operational and financial performance of your designated account portfolio.You’ll lead from the front, managing security teams, building strong client relationships, and ensuring all contractual, compliance, and health & safety standards are met.You’ll act as the primary point of contact for clients, while working closely with senior leaders and internal departments to deliver a consistently high-quality service.Key ResponsibilitiesLead and oversee day-to-day security operations, ensuring excellence in service deliveryManage and motivate site-based teams, setting clear standards and leading by exampleConduct client contract review meetings, producing accurate reports and action plansEnsure all site documentation, assignment instructions, and procedures are accurate and compliantCarry out and support risk assessments to identify and mitigate security risksSupport audits and quality management systems in line with ISO 9001Assist with mobilisation of new contracts and growth of the regional portfolioLiaise with supervision, response teams, community police, and internal stakeholdersSupport recruitment, induction, training, supervision, and performance appraisalsPromote and uphold Company Health & Safety and Environmental policiesContribute to business development, marketing activities, and new opportunitiesAttend management meetings and collaborate with fellow Account Managers to share best practice What We’re Looking ForEssential Experience & SkillsMinimum 3 years’ experience in the manned security industryAt least 2 years’ management experienceValid SIA LicenceStrong working knowledge of Microsoft OfficeExcellent organisational, communication, and administration skillsProven leadership ability with a focus on team motivation and performancePersonal AttributesSelf-motivated, proactive, and adaptableProfessional, confident, and well-presentedStrong written and spoken EnglishFlexible, collaborative, and solution-focused Role: Account ManagerPay Rate: £44,000 per annumLocation: South Region - Reading and surrounding areasRole Requirements: SIA License Benefits include:Cycle to work salary sacrifice schemeCompany Pension schemeLife Assurance benefitsProgression, training, and development opportunitiesAdditional benefits we offer via our ReWard membership:Discounted gym membershipDiscounts at major retailers and travel suppliersRestaurant and Supermarket vouchersCinema ticketsAccess to 24/7 free Employee Assistance programme Who We Are:Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally.We seek the best talent to uphold our vision “We look after our people; our people look after our clients. We aim to retain and attract the very best of both”. Why Work For Us?Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits.We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path.To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.