Floor Manager - Alderley Edge, Cheshire
San Carlo Restaurant Group are hiring a Floor Manager!
Based on authentic modern Italy, San Carlo Group is constantly growing with 25 restaurants now in the UK and a growing international presence. Restaurants include San Carlo, Cicchetti, Alto at the rooftop, Selfridges, Bottega, Isola, Fumo, Signor Sassi, Champagne Bar and Gran Cafe.
Staff Benefits:
* You will be joining, one of the world’s leading family-owned companies - which means global opportunities
* Delicious, healthy Meals whilst on duty – all free
* 30% discount in our restaurants, for you and your friends & family
* Gym discount scheme
* Squadra – our very own people platform offering you free discounts and rewards at thousands of companies worldwide from groceries to holidays.
* Support in training and continuing Professional development
* Online development training with our San Carlo App ‘lacademia’
* Wagestream – giving you flexibility to access, track, build and better manage your pay.
* Access to a confidential Employee Assistance Program (EAP) with a 24/7 helpline for you and your family.
* Free confidential counselling sessions to help with you and your families wellbeing
* Free online health portal – giving you resources at your fingertips to help you reach your goals.
* Access to Hapi-life – a platform to help you live your life healthier covering Mental, Financial, Social & Physical wellbeing.
* Bring your friends and take part in our generous ‘Refer a Friend’ programme and earn up to £1000 per person!
Key Responsibilities:
* Delegate work assignments, find the right person and assign them the right job adapting to the skill and necessities.
* Assist in the recruitment for new employees for the restaurant.
* Ensure smooth running of the restaurant and ensured restaurant is staffed at correct levels each day.
* Ensure delivery of high standard of service at all times.
* Support employee performance and encourage to an acceptable standard.
* Assist and support training and development of all employees.
* Deal effectively with customer complaints
Required Qualifications & Experience:
* 2 year’s experience in a similar role
* Team management experience
* Excellent communication skills
* Meticulous attention to detail, highly organised and capable of handling multiple tasks
* A proactive self-starter who can work independently with good judgement and minimal direction