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Head of business transformation

Sawston
Permanent
Home Helpers Commercial & Domestic Cleaners Ltd
Head of business
Posted: 17 December
Offer description

1 day ago Be among the first 25 applicants

Contract Three month contract, two days per week. Self-employed or employed individuals are considered.

You will support the MD and business owners and help the company modernise. The business needs a stronger structure, clearer processes, and better visibility of day to day performance. You will take ownership of this work and deliver practical improvements across operations, finance, HR, and systems.

We need someone with experience that matches the environment we work in. You must have clear experience in cleaning or facilities management. You must also understand how culture and day-to-day behaviour shape operational performance. We do not want applicants from unrelated sectors. You must already understand the type of work we deliver and the pressures that come with it.


About the role

You will review how the company works, identify gaps, and create a plan that moves the business forward. You will fix processes that take too long, remove work that adds no value, and bring order to areas that are stretched. You will give the owners better insight and support the MD with decisions that need senior guidance.


Key responsibilities

* Build a clear plan for the next 6 to 18 months.
* Review structure, roles, and workload and suggest changes.
* Document key processes and remove unnecessary steps.
* Lead projects from start to finish and track progress.
* Review systems and identify automation or replacement options.
* Improve financial visibility across cash flow, forecasts, and budgets.
* Create simple HR and recruitment processes.
* Support the MD with strategic decisions.
* Provide the owners with clear updates on risk, progress, and performance.
* Work with the owners to ensure improvements support their goals.
* Identify areas where teams are overstretched and streamline tasks.


What you should deliver within three months

* Clear structure and responsibilities.
* Documented processes for priority areas.
* A working project pipeline with ownership and deadlines.
* Weekly reporting covering cash flow, billing, KPIs, and risks.
* A basic HR and recruitment framework.
* A plan for system upgrades or automation.
* Reduced time spent on low-value tasks.


What you need

* Direct experience in cleaning or facilities management.
* Strong understanding of how culture and behaviour shape operations.
* Proven background in business transformation.
* Solid operational and project delivery skills.
* Experience improving structure, systems, and reporting.
* Ability to guide senior managers and challenge current practices.
* A practical and steady approach to solving problems.


What we offer

* Self-employed or employed engagement considered.
* Pay based on experience.

Seniority level: Executive

Employment type: Full-time

Job function: Business Development and Sales

Industries: Facilities Services

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