The Front of House Administrator will be committed to providing exceptional Office and administration support. A motivated and enthusiastic self-starter with the ability to co-ordinate and prioritise tasks, the ideal candidate will be confident working in both a busy environment and on their own initiative. Strong organisational and communication skills are imperative. The Front of House Administrator will be positive, proactive and enthusiastic, have a sense of humour and enjoy working as part of a team. Key Responsibilities Reception and Front of House duties Work on the Reception desk as first port of call for any external visitors. Receive, open, collect and despatch incoming / outgoing post, faxes and mail outs within agreed time frames. Manage the company’s stationery requirements and replenish and keep tidy the stock cupboard. Order taxi’s / couriers and deal with deliveries to the business etc. Manage the Office facilities and ensure a tidy and safe working environment. Administration Support Accurately process a variety of administration tasks, including new applications and contact/company changes Provide ad hoc administration duties and support to other departments when required Customer Service Deliver excellent customer service, both on the telephone and via email Develop an understanding of all operational activities within Valpak in order to confidently assist the Contact Centre with both outbound and inbound calls Skills, Knowledge & Expertise Previous experience in a receptionist or administration role Capability to multitask, prioritise and manage own workload Able to work well under pressure An outstanding eye for detail with a drive to provide exceptional administration support Customer focused with strong communication skills Customer focused with drive to provide the highest level of customer satisfaction Able to pick up new skills and knowledge quickly and learn and develop in an ever-changing company IT literate: Word, Excel and PowerPoint Job Benefits Up to 10% bonus Enhanced holiday scheme (option to buy/sell up to 10 days) and long service awards Critical illness, Life assurance & disability income protection Option to join private medical insurance, subsidised gym membership, and bike to work scheme Contributory pension scheme Wellbeing initiatives and support including Wellbeing App access MyPerks discounts platform