People Administrator Support - Northumberland, TD15 1NEPosition: People Administrator Support Type: Full-Time / Fixed Term Contract until 27th November 2026Pay Rates: Up to £12.21 per hour depending on age Join our One Great Team at Haven as a People Administrator, a dynamic dual-role position where you’ll support both our guests and our team members to help create an exceptional park experience.This varied role blends front-of-house guest service with People/HR administration. You’ll be the friendly face welcoming guests at reception and the organised, reliable support our managers and team members depend on. From delivering warm welcomes and resolving guest queries to supporting recruitment, payroll and compliance processes, you’ll play a vital role in keeping everything running smoothly.If you’re passionate about people, thrive on variety, and enjoy balancing customer interaction with administration, this is a fantastic opportunity to make a real impact.Key Responsibilities - Work collaboratively across departments to ensure a seamless guest and team experience and share feedback to drive improvements.- Support recruitment, onboarding, compliance checks and accurate team records.- Guide managers on HR systems and process starters and leavers correctly.- Assist with payroll, absence and holiday tracking to ensure accuracy.- Support engagement initiatives and act as a point of contact for team member queries relating to pay, policies and wellbeing.- Deliver a warm, professional welcome to guests and owners at reception.- Support check-ins, bookings and enquiries, resolving issues with care and efficiency.Requirements - Experience in customer service, reception, HR, or administrative roles is beneficial.- A genuine passion for people, both guests and team members alike.- Strong organisational skills with excellent attention to detail.- Confident communication skills with the ability to actively listen and provide clear guidance.- Comfortable balancing guest-facing responsibilities with administrative tasks.- Professional, approachable, and solution-focused under pressure.What We Offer - An inclusive, supportive work environment. - Comprehensive training and ongoing support. - Career development opportunities, including fully funded qualifications. - Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more! How to Apply We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.For support or adjustments during the application, contact us at: resourcingteam@bourne-leisure.co.uk