Are you an organised and detail-focused Administrator looking for your next long-term role?
Do you enjoy keeping processes running smoothly, supporting colleagues, and making sure customers receive an efficient service?
Looking for a stable, full-time position in Banbury with a well-established manufacturing business?
Our client is a respected design and manufacturing company with over 25 years of success supporting customers worldwide. They're looking for a Customer Support Administrator to join their friendly team, providing essential administrative support across customer orders, documentation, and CRM systems. You'll be central to keeping the sales and service functions running efficiently, processing orders, updating records, preparing delivery paperwork, and ensuring customers are kept informed.
Key Responsibilities
Providing general administrative support across sales and customer support functions
Processing orders, quotations, delivery notes, and supporting documentation for UK and export customers
Preparing and maintaining delivery paperwork, including packing lists and shipping documents
Updating and cleansing CRM data to ensure accuracy of records
Liaising with internal departments (production, logistics, service) to track progress and provide updates
Generating scheduled stock lists for distributors and OEMs
Assisting with audit preparation, reporting, and document management
Maintaining accurate filing and record-keeping systems
Key Skills & Experience
Strong administrative background with excellent attention to detail
Confident communicator with good written and verbal skills
Proficient in Microsoft Word, Excel, and Outlook
Comfortable using CRM or ERP systems (SAP or similar experience desirable)
Highly organised, able to manage multiple tasks and priorities calmly
Proactive and adaptable, with a hands-on approach to problem-solving Additional Information
25 days holiday + bank holidays
Free onsite parking - Company pension scheme (5% employer / 3% employee)
Eyecare scheme - Cycle to work scheme
Employee assistance & wellbeing support; access to retail and leisure discounts
Full induction and ongoing training with opportunities for career development To express interest in this promising role, kindly forward your latest CV, detailing your present or most recent remuneration package and any notice period you might have. For a discreet, detailed discussion about the role, you can reach out to Daniel Marlow at (phone number removed). Alternatively, connect with us on LinkedIn via the following link: (url removed)