Were recruiting on behalf of a well-established provider for a HomeownershipContracts Officer to support the oversight of third-party managed homeownership schemes. This role plays a key part in protecting residents interests, ensuring contractual compliance, and driving high service standards across managed estates.
This is initially a temporary rolling contract, they offer flexible working hours and a hybrid set up.
What Youll Be Doing
* Overseeing third-party agreements, head leases and managing agents
* Scrutinising service charge demands, accounts and formal notices
* Monitoring contractor performance against KPIs and SLAs
* Investigating and escalating disputes or non-compliance
* Supporting financial and building safety compliance monitoring
* Acting as a key liaison between residents, managing agents and internal teams
* Supporting delivery of leasehold and property management services
What They LookFor:
1. Experience managing third-party contracts or managing agents
2. Knowledge of leases, service level agreements and service charges
3. Ability to analyse financial information and performance data
4. Strong stakeholder engagement and influencing skills
5. Confident challenging underperformanc...