Are you an experienced Credit Control professional with a passion for delivering exceptional customer service? Our family-owned client is looking for someone to become a vital part of the Finance Team, providing maternity cover for 10 months. We value teamwork, empathy, and a shared commitment to excellence. By joining the team, you’ll be part of a company that prioritizes its employees and customers, ensuring they remain the first choice for both. Key Responsibilties * As a Credit Control Administrator, you will play a key role in managing the company’s accounts receivable processes. Your main responsibilities include: * Facilitating debt collection and improving the debtor aging profile. * Reviewing and reporting aged debt. * Managing customer accounts and reconciling invoices. * Liaising with sales managers and depot staff to ensure efficient debt collection. * Handling unallocated cash amounts and resolving account queries. * Maintaining accurate records of chasing activity and client communications. * Providing account information to internal departments and assisting with reception duties as required. Essential Skills: * Proven experience in credit control with a good understanding of accounting processes. * Strong communication skills, both verbal and written, with a professional and clear telephone manner. * Exceptional organizational skills, attention to detail, and the ability to prioritize tasks under pressure. * A proactive, positive attitude with high levels of commitment and flexibility. * Excellent interpersonal skills and the ability to build strong client relationships. * Competence in Microsoft Office, particularly Excel, and accounting software. Desirable Skills: * Knowledge of the dairy industry or similar retail business. * Familiarity with financial and legal regulations impacting company policies. Position Overview; Days worked: Monday - Friday Hours: 37.5 hours per week (across five days) Shift Times: (Apply online only) Swift (Gloucester) are acting as an employment agency in regard to this vacancy