Overview
Reporting To: Warehouse Assistant Manager
Location: Bird & Blend - The Nest
Contract Type: Full Time – 40 hours. Current hours are 08:00–16:30, but you must be flexible with shift patterns which could include weekend and late shift work to align with our growth.
Start Date: Ideally, 1 October 2025
About Bird & Blend Tea Co. is an eco-conscious, people-focused, award-winning & B Corp-certified Tea Mixology company on a mission to spread happiness & reimagine tea. Bird & Blend was started and is run by Krisi & Mike, who met whilst studying Politics at university. Building Bird & Blend from scratch with ethos and values has been Krisi & Mike’s passion for over 10 years. From packing tea in their bedroom and attending markets to a thriving team, multiple retail stores and an international online store, Bird & Blend leads in tea innovation in the UK. Read more about us and our mission at https://www.birdandblendtea.com/pages/our-story
About This Role: This role goes beyond simply picking orders and packing boxes — it’s about caring for our customers and our team. As part of the warehouse team, you’ll manage goods in and out, ensure health and safety of the site, coordinate deliveries to our stores, and maintain accurate stock control. Every step you take helps provide an exceptional experience for our customers and keeps our operations running smoothly.
Responsibilities
Your working day will involve the usual range of tasks associated with a Warehousing role, with a real desire to go the extra mile to make someone’s day.
* Accurately and efficiently pick & pack stock for stores, wholesale customers, events, etc.
* Pick materials and ingredients for the in-house Production department following the FIFO system.
* Receive products from Production and ensure they are stored with correct stock rotation and are easily pickable for the Online Fulfilment team.
* Receive and unpack deliveries.
* Stocktaking and stock organisation.
* Keep all areas clean, tidy and free from health & safety issues/risks.
* Ensure compliance with all relevant policies and processes (health & safety, manual handling, stock control, etc.).
* Exhibit excellent attention to detail to ensure picking and packing accuracy.
* Assist in the Production and Online Fulfilment departments when required.
* Have a good understanding of stock control (or a willingness to learn).
About You
Essential Skills:
* Full clean UK driving licence: essential as the role will include moving stock to our other warehouse when required.
* Attention to detail: precision is key in ensuring every order and task is completed accurately.
* Manual handling (up to 30 kg): ability to lift and move goods safely.
* Strong communication skills: the ability to communicate clearly with your team and other departments.
* Team player: willingness to work collaboratively in a supportive team.
Desirable Skills:
* Previous warehouse experience: not required but advantageous.
* Cleanliness and organisation: contributes to safety and efficiency.
* Efficiency and problem-solving: ability to work effectively and find solutions quickly.
You’ll receive full training for this role, but bringing these skills and traits will be highly valuable.
Perks & Benefits
* Sunday Times Best Places To Work 2024 employer.
* Friendly and supportive team culture.
* Company pension scheme enrollment (where applicable).
* Holiday accrual that grows with loyalty: 25 days holiday (plus bank holidays) with entitlement increasing with service.
* Your birthday off.
* Life Insurance & Income Protection.
* Health Cash Plan after one year of service.
* Life Happens Leave: paid leave for personal events.
* Complimentary drinks and snacks in the office.
* Monthly tea allowance and generous staff discount.
* Employee Assistance Programme for confidential mental health support.
* Bike to Work and Electric Vehicle schemes.
* Paid volunteer days.
* Dog-friendly office and family-friendly policies; flexible working and discussion of individual circumstances.
We are committed to equality of opportunity for all. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage or civil partnerships. If you require reasonable adjustments during the application or interview process, please let us know.
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